Migue Ortiz
Revere
Summary
Dynamic server with a strong work ethic and exceptional customer service skills, honed at Los Dos Potrillos Mexican Restaurant. Expert in cash handling and guest engagement, consistently enhancing customer satisfaction through personalized service. Proven ability to thrive in high-volume dining environments while fostering warm relationships with regular patrons.
Overview
4
4
years of professional experience
Work History
Server
Los Dos Potrillos Mexican Restaurant
01.2023 - 03.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Server
Las Delicias
06.2022 - 01.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Server
Carlos Miguel Restaurant
08.2021 - 06.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Education
Business Management - Management
ITSON
CD. Obregón 07.2010
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Customer service
- High volume dining
- Service prioritization
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Server
Los Dos Potrillos Mexican Restaurant
01.2023 - 03.2025
Server
Las Delicias
06.2022 - 01.2023
Server
Carlos Miguel Restaurant
08.2021 - 06.2022
Business Management - Management
ITSON
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