Miguel Pena
Lawrence
Summary
Dynamic professional with a strong background in advocacy and support, exemplified during my tenure at Autism Care Partners. Skilled in effective communication and data entry, I successfully enhanced family engagement in education, ensuring tailored resources for students. Committed to fostering positive environments and addressing challenges with cultural sensitivity.
Overview
4
4
years of professional experience
Work History
Senior Family Liason
Autism Care Partners
05.2023 - Current
- Provided resources and support for families navigating the education system, increasing their involvement in their children''s academic success.
- Promoted a positive school climate by addressing bullying incidents proactively through mediation sessions involving students and their families.
- Advocated for students'' best interests in meetings with faculty members, administrators, and other key stakeholders.
- Assisted struggling students by collaborating with teachers to identify additional resources tailored to individual needs.
Cashier
Tjmaxx
05.2023 - 05.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
2nd Year Electrical Apprentice
Piquette & Howard Electric Service
01.2021 - 05.2023
- Enhanced safety practices by meticulously adhering to electrical codes and regulations.
- Broadened understanding of local building codes_ by staying up-to-date on industry regulations and attending relevant workshops.
- Assisted in the accurate interpretation of blueprints and schematics, ensuring proper installation of electrical systems.
- Increased client satisfaction by maintaining clear communication regarding project progress and addressing concerns promptly.
Education
No Degree - Business Education Accounting
Umass Lowell
Lowell05-2029
Skills
- Data entry and reporting
- Cultural sensitivity
- Case tracking and follow up
- Effective communication
Accomplishments
Supervised team of 20 staff members at lawrence location
Achieved Senior Role by completing multiple task to a pristine level with accuracy and efficiency
Used microsoft excel to develop spreadsheets that help with daily scheduling needs of the lawrence location.
Languages
Spanish
Native or Bilingual
Timeline
Senior Family Liason
Autism Care Partners
05.2023 - Current
Cashier
Tjmaxx
05.2023 - 05.2023
2nd Year Electrical Apprentice
Piquette & Howard Electric Service
01.2021 - 05.2023
No Degree - Business Education Accounting
Umass Lowell
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