Mikayla Sousa
Milford
Summary
Experienced with emergency medical care, patient assessment, and on-scene stabilization. Utilizes quick decision-making and efficient treatment strategies to ensure patient safety. Knowledge of emergency protocols and procedures ensures high standards of care in critical situations.
Medical professional prepared to excel in dynamic, high-stress environments. Skilled in delivering critical care and stabilizing patients efficiently. Known for strong team collaboration and adaptability to shifting circumstances. Expertise in emergency response and patient assessment.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Emergency Medical Technician
AMR
2024 - Current
- Provided emergency medical care to patients in various settings, including homes, businesses, and public areas
- Assessed patient conditions and determined appropriate treatment plans based on symptoms and injuries
- Administered medications, performed CPR, and utilized advanced life support techniques to stabilize patients
- Collaborated with other healthcare professionals to ensure seamless patient care and transfer of information
- Operated and maintained emergency medical equipment, such as defibrillators, oxygen tanks, and stretchers
- Documented accurate patient information, vital signs, treatments provided, and response to interventions
- Maintained strict adherence to protocols and procedures for infection control and patient privacy regulations
- Responded quickly to emergency calls within designated service area to provide immediate medical assistance
- Communicated effectively with patients' family members or bystanders during high-stress situations
- Participated in disaster preparedness drills to enhance response capabilities during mass casualty incidents
- Collaborated with hospital staff to facilitate smooth patient handoffs upon arrival at the emergency department
- Maintained a calm and composed demeanor while working in high-pressure situations
- Demonstrated strong problem-solving skills by quickly assessing complex medical situations and taking appropriate action
- Continuously monitored vital signs, recognizing changes or deterioration in patient condition requiring immediate intervention
- Adhered to strict ethical standards, maintaining confidentiality of patient information at all times
- Responded promptly to emergency calls, providing critical care and support in high-pressure situations.
- Administered basic life support techniques, ensuring patient stability during transport.
Dental Assistant
Zen Family Dental;
- Assisted dentist during dental procedures, ensuring patient comfort and safety
- Prepared treatment rooms for patient visits, sterilizing instruments and setting up necessary equipment
- Took and developed dental x-rays, ensuring high-quality images for accurate diagnosis
- Performed basic laboratory tasks such as pouring impressions and fabricating temporary crowns
- Educated patients on proper oral hygiene techniques and provided post-treatment care instructions
- Managed inventory of dental supplies, ordering new materials when needed to maintain adequate stock levels
- Scheduled appointments and maintained organized patient records using electronic health record systems
- Assisted in the administration of local anesthesia or nitrous oxide sedation under the supervision of a dentist
Nanny/Babysitter
Care.com
01.2021 - 01.2023
- Provided attentive and nurturing care for children, ensuring their safety and well-being at all times
- Created a stimulating and educational environment by planning age-appropriate activities, including arts and crafts, games, and outings
- Established open communication with parents to discuss daily routines, behavioral concerns, and developmental milestones
- Maintained a clean and organized living space for the children by tidying up toys, preparing meals/snacks, and completing light housekeeping tasks
- Assisted with homework assignments and provided tutoring support in various subjects as needed
- Implemented positive discipline techniques to encourage good behavior while promoting independence and self-confidence
- Managed schedules effectively by coordinating school drop-offs/pick-ups, extracurricular activities, playdates, appointments, etc
- Ensured adherence to dietary restrictions or special needs of children by carefully following instructions from parents/guardians
Cashier/Receptionist
Imperial Toyota
03.2022 - 08.2022
- Operated a cash register for cash, check and credit card transactions
- Processed and completed cash or credit transactions accurately.
- Trained new employees on company customer service policies and service level standards.
- Educated customers on product and service offerings
- Assisted customers with sales transactions in a timely manner to guarantee high level of customer service.
- Guaranteed positive customer experiences and resolved all customer complaints.
- Operated all phone calls
Cashier/Front End Associate
Walgreen
03.2019 - 08.2019
- Operated a cash register for cash, check and credit card transactions
- Re-stocked check-out line and end-cap displays with new merchandise.
- Maintained clean and clutter-free front-end area.
- Greeted customers upon arrival and offered assistance with locating store merchandise.
- Packaged, transported, and loaded customer orders into shopping carts and vehicles for carry-out or pick-up service.
- Processed and completed cash or credit transactions accurately.
- Trained new employees on company customer service policies and service level standards.
- Educated customers on product and service offerings.
- Stocked and rotated inventory regularly.
- Assisted customers with sales transactions in a timely manner to guarantee high level of customer service.
- Guaranteed positive customer experiences and resolved all customer complaints.
- Was able to help people in photo department.
Cashier/Front End Associate
Stop & Shop
01.2016 - 08.2018
- Operated a cash register for cash, check and credit card transactions
- Re-stocked check-out line and end-cap displays with new merchandise.
- Maintained clean and clutter-free front-end area.
- Greeted customers upon arrival and offered assistance with locating store merchandise.
- Packaged, transported, and loaded customer orders into shopping carts and vehicles for carry-out or pick-up service.
- Processed and completed cash or credit transactions accurately.
- Trained new employees on company customer service policies and service level standards.
- Educated customers on product and service offerings.
- Stocked and rotated inventory regularly.
- Assisted customers with sales transactions in a timely manner to guarantee high level of customer service.
- Guaranteed positive customer experiences and resolved all customer complaints.
Soccer Referee
Milford Youth Soccer Association
05.2016 - 05.2017
- Communicated with coaches, players and umpires to discuss problems.
- Assisted new umpires with training and learning specific rules and regulations
- Maintained control of players, coaches and crowd.
- Responsible for keeping track of and checking all equipment.
- Encouraged and enforced sportsmanship among players and coaches.
- Executed high pressure decisions.
- Awarded points and declared the end results of each game.
- Organized and maintained statistics and files.
- Exercised strong leadership skills and practiced self-discipline on and off the field.
Party Host
John Smith Smorts
01.2015 - 01.2016
- Organized fun and creative games for the children to play
- Kept it a safe and clean environment
- Set up party decorations
Education
Biology -
Salem State University
Salem, MA02.2026
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Milford High School
Milford, MA01.2019
Skills
- Effective time management
- Basic life support
- CPR and first aid
- Critical decision-making skills
- Vital signs monitoring
- Bleeding control
- Pre-hospital care
- Airway management
- Emergency management
- Direct patient care
- Patient assessments
- Ambulance driving
- Behavioral emergencies
- Diabetic emergencies
- Respiratory emergencies
- Seizure management
Accomplishments
- Achieved a Save Award (2025)
Certification
- EMT - Certified Emergency Medical Technician
Timeline
Cashier/Receptionist
Imperial Toyota
03.2022 - 08.2022
Nanny/Babysitter
Care.com
01.2021 - 01.2023
Cashier/Front End Associate
Walgreen
03.2019 - 08.2019
Soccer Referee
Milford Youth Soccer Association
05.2016 - 05.2017
Cashier/Front End Associate
Stop & Shop
01.2016 - 08.2018
Party Host
John Smith Smorts
01.2015 - 01.2016
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Milford High School
Emergency Medical Technician
AMR
2024 - Current
Dental Assistant
Zen Family Dental;
Biology -
Salem State University
Addition Information
- Hard Working
- Time management skills
- Kind
- Excellent with people
- Generous
- Excellent communication
- Diligent
- Client-focused