Mike Hutchins
Woburn
Summary
Accomplished Sr. Territory Account Manager with a proven track record at the United States Postal Service, USPS, excelling in strategic planning and team building. Expert in leveraging social media marketing for territory expansion, consistently surpassing sales quotas. Demonstrated leadership in staff development and performance enhancement, fostering significant client base growth and efficient cross-functional collaboration.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Sr. Territory Account Manager
United States Postal Service, USPS
07.2018 - Current
- Developed and presented talks on available products and services that could meet current business needs.
- Negotiated contracts, terms, and conditions to secure profitable deals for both parties.
- Streamlined internal processes, resulting in improved communication and increased efficiency among team members.
- Provided training sessions for new team members on account management techniques, leading to a more efficient workforce.
- Achieved sales quotas consistently through strategic planning and effective customer relationship management.
- Leveraged social media platforms effectively for networking purposes, generating leads from untapped sources.
- Expanded client base by identifying and targeting prospective customers within the assigned territory.
- Collaborated with cross-functional teams to ensure timely product delivery and post-sales support.
Branch General Manager
Safety Kleen Systems (Clea Harbors Company)
03.2010 - 07.2018
- Developed a high-performing team through targeted recruitment, training, and performance management initiatives.
- Evaluated branch performance metrics, identifying areas for improvement and implementing corrective action plans as needed.
- Provided exceptional customer service experiences by addressing concerns promptly and finding satisfactory resolutions for clients'' needs.
- Streamlined operations for improved efficiency, reducing overall costs while maintaining service quality.
- Managed financial reporting and budgeting to ensure fiscal responsibility and adherence to company guidelines.
- Increased branch revenue by implementing effective sales strategies and enhancing customer relations.
- Fostered a positive work environment, promoting open communication and employee engagement.
- Collaborated with other branches in the region to share best practices.
Petty Officer First Class
United States Navy, USN
07.1998 - 03.2010
- Fostered positive relationships with local authorities and community leaders to promote goodwill and cooperation on joint efforts.
- Oversaw maintenance programs to ensure equipment was properly maintained and readily available when needed.
- Led a high-performing team in achieving mission objectives through exceptional leadership and guidance.
- Upheld high standards of professionalism through strict adherence to military customs, courtesies, traditions while maintaining an inclusive environment.
- Duties included 4 tours to Iraq with NMC, Served as canvass recruiter for 3 years.
- Managed complex logistical tasks such as supply chain management, transportation coordination, and inventory control.
- Conducted regular performance evaluations to identify areas for improvement and implement necessary changes.
- Provided expert advice on operational matters to senior leadership, contributing to informed decision-making processes.
- Mentored junior personnel, fostering strong professional development and growth within the ranks.
Education
High School Diploma -
Winchester High School
Winchester, MANo Degree - Business Managment / Human Resources
CTU
Colorado Springs, COSkills
- Team building
- Sales presentations
- Strategic planning
- Social media marketing
- Sales training
- Staff development
- Business management
- Performance tracking
- Competitive analysis
- Territory expansion
- Verbal and written communication
- Relationship building
- Warehouse management
Accomplishments
Achieved recruiter of the year for NRD New England 2 years in a row.
- Resolved product issue through consumer testing.
- Supervised team of 40 staff members.
- Documented and resolved delivery issues which led to an addition of $1,000,000 in annual revenue.
- Collaborated with team of 20 in the development of route analysis and inspection to reduce overtime usage and improve delivery standards.
Certification
- Six Sigma Certification
- Ma Driver's License
- First Aid Certification
- Forklift Certification
Timeline
Sr. Territory Account Manager
United States Postal Service, USPS
07.2018 - Current
Branch General Manager
Safety Kleen Systems (Clea Harbors Company)
03.2010 - 07.2018
Petty Officer First Class
United States Navy, USN
07.1998 - 03.2010
High School Diploma -
Winchester High School
No Degree - Business Managment / Human Resources
CTU
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