Milana Russo
Danvers
Summary
Experience with working in fast-paced office settings. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Maintained long relationships with clients and cultivating new ones as well. Great with using social media to help advertise. Dependable and quick-learning team player with effective communication and organization skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Office Assistant
Diversified Funding Inc.
06.2021 - 10.2022
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained and updated office records, both digital and physical.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Ordered office supplies and kept office stocked with needed resources to operate smoothly.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Input data into spreadsheets and databases.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Utilized office management software to record and track customer information.
- Edited and proofread documents for accuracy and completeness.
- Coordinated and scheduled meetings and appointments.
Volunteer
Cor Unum Meal Center
03.2019 - 03.2019
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Represented organization positively and professionally while providing community with much-needed services.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Completed daily domestic tasks in shelters and group homes to assist people in need.
- Cleaned and maintained work areas, equipment and utensils.
- Followed food safety practices and sanitation guidelines.
- Maintained composure and work quality while under stress.
- Removed trash and cleaned kitchen garbage containers.
- Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
- Stocked and rotated food items according to expiration dates.
- Assisted in setting up and breaking down kitchen stations.
- Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
- Loaded dishes, glasses and tableware into dishwashing machines.
- Prepared sandwiches, salads and other specialty items according to customer specifications.
- Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
Volunteer
St. Mary Of The Annunciation School
09.2016 - 05.2017
- Supervised free play and other activities to keep children safe.
- Maintained child-friendly environment by allowing frequent access to outdoor activities.
- Helped with creation of age-appropriate activities to keep children positively engaged.
- Maintained accurate and detailed records of enrollments, attendance, health and safety, emergency contact information and incident reports.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Assisted with meal preparation and feeding to meet children's dietary needs.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Planned and guided age-appropriate tasks like reading, crafts, board games, etc.
- Read and told stories to promote and support overall language development.
- Instructed children in crafts and other activities to promote gross and fine motor skills.
- Responded to inquiries from parents and guardians.
- Used positive reinforcement techniques to promote patience and other good behaviors in children.
- Worked closely with fellow staff members in developing and implementing educational and recreational activities.
- Created safe and engaging learning environment for groups of diverse children with various learning styles.
- Dispensed snacks and meals to children in accordance with nutritional guidelines.
Education
Bachelor of Science - Health Sciences
Merrimack College
North Andover05.2025
High School Diploma -
Danvers High School
Danvers, MA06.2021
Skills
- Public Speaking
- Customer Service
- Communication
- Critical Thinking
- Organizational Systems
- Negotiation
Languages
English
Native or Bilingual
Italian
Professional Working
Spanish
Limited Working
Certification
- First Aid/CPR Certified
Timeline
Office Assistant
Diversified Funding Inc.
06.2021 - 10.2022
Volunteer
Cor Unum Meal Center
03.2019 - 03.2019
Volunteer
St. Mary Of The Annunciation School
09.2016 - 05.2017
Bachelor of Science - Health Sciences
Merrimack College
High School Diploma -
Danvers High School
Similar Profiles
Erik OberbrunerErik Oberbruner
Mortgage Consultant at Diversified Capital FundingMortgage Consultant at Diversified Capital Funding
Manjit SinghManjit Singh
Senior Litigation Paralegal at Pearl Capital Business Funding Funding LLCSenior Litigation Paralegal at Pearl Capital Business Funding Funding LLC
MILES HOEFTMILES HOEFT
Medicare Advisor at The Diversified CompaniesMedicare Advisor at The Diversified Companies
Kathy PelletierKathy Pelletier
Radiologic Technologist at Mass General BrighamRadiologic Technologist at Mass General Brigham
Colby DavisColby Davis
Cashier at Ryan McCarthy (The Butchery)Cashier at Ryan McCarthy (The Butchery)