Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Miles DeWaard

Winchester

Summary

Reliable and versatile incoming biochem major at UMass Amherst with hands-on experience in technical operations, customer service, and support roles across academic, service, and community settings. Proven ability to manage livestream production, assist in classroom environments, deliver high-quality customer service, and complete household repairs and IT tasks with precision. Recognized for strong communication, attention to detail, and a proactive work ethic. Adept at adapting to new challenges and collaborating effectively in team-oriented environments.

Overview

3
3
years of professional experience

Work History

Live Stream Technician

Crawford Memorial United Methodist Church
05.2024 - Current
  • Operate and maintain livestreaming equipment for weekly services at Crawford Memorial United Methodist Church, ensuring reliable, high-quality broadcasts.
  • Set up and monitor audio/video systems, including cameras, microphones, and projection, to support in-person and remote worship.
  • Troubleshoot technical issues in real-time to minimize disruptions during live services and special events.
  • Collaborate with pastors, musicians, and staff to coordinate timing and content for seamless service delivery.
  • Train and assist volunteers in using AV and streaming equipment, promoting technical self-sufficiency.
  • Archive and upload recordings for on-demand viewing, helping make services accessible to a wider audience.
  • Adapt streaming setup for hybrid services, holidays, and guest speakers, ensuring flexibility and professionalism.

Teacher’s Assistant

Mr. Benedetto
09.2024 - 01.2025
  • Assisted 10th grade chemistry teacher with lab setup, materials preparation, and classroom organization.
  • Provided peer support during lab activities, helping students understand procedures and safety protocols.
  • Helped maintain an orderly and efficient learning environment by managing supplies and resetting stations between classes.
  • Offered one-on-one guidance to students during classwork and review sessions, reinforcing key concepts.
  • Supported teacher with organizing instructional materials as needed.

Team Member

Bruegger's Bagels
05.2023 - 08.2023
  • Prepared and served food and beverages quickly and accurately in a fast-paced environment.
  • Provided friendly and efficient customer service at the register and counter, enhancing guest satisfaction.
  • Maintained cleanliness and organization of food prep areas, dining space, and kitchen equipment.
  • Followed food safety protocols and company procedures to ensure quality and consistency.
  • Collaborated with team members to manage high-volume rushes and maintain smooth daily operations.
  • Handled opening and closing tasks, including restocking supplies and balancing the register.

Handyman

Freelace
06.2022 - 10.2022
  • Performed general home repairs, including porch restoration, doorframe repair, and furniture assembly.
  • Diagnosed and resolved basic IT issues
  • Used a variety of tools and materials to complete projects efficiently and safely.
  • Communicated with clients to assess needs, provide updates, and ensure satisfaction with completed work.
  • Demonstrated reliability, problem-solving, and hands-on skill across a wide range of tasks.

Education

High School Diploma -

Winchester High School
Winchester, MA
06-2025

Skills

  • Attention to detail
  • Customer service
  • Works Well Under Pressure
  • Multitasking and organization
  • Troubleshooting

Languages

Spanish
Limited Working

Timeline

Teacher’s Assistant

Mr. Benedetto
09.2024 - 01.2025

Live Stream Technician

Crawford Memorial United Methodist Church
05.2024 - Current

Team Member

Bruegger's Bagels
05.2023 - 08.2023

Handyman

Freelace
06.2022 - 10.2022

High School Diploma -

Winchester High School

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Miles DeWaard