Summary
Overview
Work History
Education
Skills
Timeline
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Mitchell Martinez

Winchester,MA

Summary

Experienced professional with a strong background in event sales, marketing, and operations management in the food, beverage, and entertainment industry. Proven track record of delivering exceptional results and driving sales growth. Seeking a leadership role in a fast-growing company to apply my expertise and contribute to further success.

Overview

2026
2026
years of professional experience

Work History

Event Sales Manager and Operations Manager

SPIN Boston
05.2022 - Current
  • Engaged customers in person, by phone and/or email to quickly identify needs, negotiate contracts and close sales
  • Maintained on-site presence during events to consistently meet quality expectations
  • Worked with clients to understand requirements, needs, and preferences, and proposed ideas to improve success of each event
  • Conducted post-event evaluations by getting client feedback, reported outcomes, and implemented improvements for future events
  • Located and secured facilities to make each event successful, verifying venue capacity for expected guest numbers and event plans
  • Publicized events to bring in ideal guests to execute successful event and meet client needs
  • Managed phones, emails, and performed social media marketing
  • Supported brand promotion by helping to finalize and distribute marketing collateral
  • Ensured that products and services lived up to brand identity
  • Assisted with branding, advertising, trade shows, and company events
  • Monitored competitor activities and product introductions in market and made recommendations to increase market share
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Built relationships with customers and community to establish long-term business growth.
  • Organized promotional events and interacted with community to increase sales volume.
  • Facilitated business by implementing practical networking techniques.

Event Sales Manager and Operations Manager

Kings Dining and Entertainment
07.2018 - 04.2022
  • Increased involvement of business with local community by participating in outreach activities and programs
  • Engaged customers to quickly identify needs, negotiate contracts and close sales
  • Kept staff aware of requirements and coordinated event activities, spotting and correcting problems at all stages
  • Maintained on-site presence during events to consistently meet quality expectations
  • Worked with clients to understand requirements, needs, and preferences, and proposed ideas to improve success of each event
  • Conducted post-event evaluations by getting client feedback, reported outcomes, and implemented improvements for future events
  • Publicized events to bring in ideal guests to execute successful event and meet client needs
  • Managed phones, emails, and performed social media marketing
  • Supported brand promotion by helping to finalize and distribute marketing collateral
  • Ensured that products and services lived up to brand identity
  • Promoted culture within company that identified everyone as brand ambassador when interacting with public, customers, and business partners
  • Assisted with branding, advertising, trade shows, and company events
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.

Assistant Manager

Crazy Doughs
  • Supervised hourly and temporary personnel, provided work direction, and reviewed work processes
  • Coordinated work handoffs and schedules with managers
  • Maintained leadership continuity by acting as manager on duty in absence of general manager
  • Hired, motivated, and assessed performance of staff to keep operations efficient and on-track
  • Counted daily cash, prepared deposits, and updated financial records with current totals
  • Worked closely with all sales personnel to assist with routine sales and handle advanced issues

General Manager

Big Daddy's
09.2016 - 06.2018
  • Manage staff, prepare work schedules and assign specific duties
  • Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory
  • Keep accurate records of monetary exchanges and transaction reconciliations
  • Assisting customers by providing information and resolving any complaints
  • Maintain sanitation, health and safety standards in work areas
  • Provide assistance in the training and orientation on new employees
  • Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity
  • Performed all beginning and end of shift cash handling requirements such as cash drops, register balancing, and safe accountability
  • Managed timekeeping and payroll, including proper paperwork for terminations and new hires

Education

Real Estate Licensing -

Freedom Trail Realty School
Boston, MA
09.2020

High School -

Brookline High School
Brookline, MA

Skills

  • Bilingual in Spanish
  • Proficient using Salesforce, TripleSeat, ZoomInfo, Sales Navigator
  • Knowledgeable using Slack, Toast, SevenRooms, OpenTable, Paychex, Paylocity
  • Proficient using Microsoft Office (Excel, Word, Powerpoint etc)
  • Choke save certification holder
  • Certified in Crowd Management
  • TIPS certification holder
  • OSHA compliance certified
  • ServSafe food protection certified
  • Achieved over $14 million in sales LY (2024)
  • Generated over $900K in sales for Q1 2025
  • Proven track record in driving $4-5 million in yearly event sales

Timeline

Event Sales Manager and Operations Manager

SPIN Boston
05.2022 - Current

Event Sales Manager and Operations Manager

Kings Dining and Entertainment
07.2018 - 04.2022

General Manager

Big Daddy's
09.2016 - 06.2018

Assistant Manager

Crazy Doughs

Real Estate Licensing -

Freedom Trail Realty School

High School -

Brookline High School

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Mitchell Martinez