Mitchell Martinez
Winchester
Summary
Experienced professional with a strong background in event sales, marketing, and operations management in the food, beverage, and entertainment industries. Proven track record of delivering exceptional results, and driving sales growth. Seeking a leadership role in a fast-growing company to apply my expertise, and contribute to further success.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Event Sales Manager and Operations Manager
SPIN Boston
Boston
05.2022 - Current
- Engage customers in person, by phone, and/or email to quickly identify needs, negotiate contracts, and close sales.
- Oversee events on-site to ensure alignment with quality standards and expectations.
- Work and collaborate with clients to understand requirements, needs, and preferences, and propose ideas to improve the success of each event.
- Conduct post-event evaluations by gathering client feedback, reporting outcomes, and implementing improvements for future events.
- Locate and secure facilities to make each event successful, verifying venue capacity for expected guest numbers and event plans.
- Market and publicize events to attract optimal attendees, guests, and ensure that event success and client needs are met.
- Manage phones, email communication, and perform social media marketing.
- Assist in finalizing marketing materials, and facilitate their distribution.
- Maintain alignment between products, services, and brand identity.
- Support branding initiatives, advertising, trade shows, and company events.
- Evaluate market dynamics related to competitor actions for improved business strategy.
- Reach sales objectives and service benchmarks through cultivating new customer relationships.
- Build relationships with customers and the community to establish long-term business growth.
- Organize promotional events, and interact with the community to increase sales volume.
- Facilitate business by implementing practical networking techniques.
Event Sales Manager and Operations Manager
Kings Dining and Entertainment
Back Bay, Seaport, And Burlington
07.2018 - 04.2022
- Increased involvement of businesses with the local community by participating in outreach activities and programs.
- Engaged customers to quickly identify needs, negotiate contracts, and close sales.
- Kept staff aware of requirements, and coordinated event activities, spotting and correcting problems at all stages.
- Maintained on-site presence during events to consistently meet quality expectations.
- Worked with clients to understand requirements, needs, and preferences, and proposed ideas to improve the success of each event.
- Conducted post-event evaluations by gathering client feedback, reporting outcomes, and implementing improvements for future events.
- Publicized events to bring in ideal guests, to execute a successful event, and to meet client needs.
- Managed phones, emails, and performed social media marketing.
- Supported brand promotion by helping to finalize and distribute marketing collateral.
- Ensured that products and services lived up to brand identity.
- Promoted a culture within the company that identified everyone as a brand ambassador when interacting with the public, customers, and business partners.
- Assisted with branding, advertising, trade shows, and company events.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Led the hiring, onboarding, and training of new hires to fulfill business requirements.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Education
Real Estate Licensing -
Freedom Trail Realty School
Boston, MA09.2020
Skills
- Knowledgeable in Slack, Toast, SevenRooms, OpenTable, Paychex, and Paylocity
- Proficient in Salesforce, TripleSeat, ZoomInfo, and Sales Navigator
- Proficient in Microsoft Office (Excel, Word, PowerPoint, etc)
- Event planning, contract negotiation, and sales
- Market analysis and intelligence, customer trend analysis
- Social media marketing and networking techniques
- Sales strategy and revenue growth
- Client base retention and relationship management
- Operations management and team coordination
- Adaptability, flexibility, and problem-solving aptitude
Certification
- Choke save certification holder
- Certified in Crowd Management
- TIPS certification holder
- OSHA compliance certified
- ServSafe food protection certified
Languages
Spanish
Native/ Bilingual
Accomplishments
- Achieved over $1.4 million in sales LY (2024)
- Generated over $900K in sales for Q1 2025
- Proven track record in driving $4-5 million in yearly event sales
Timeline
Event Sales Manager and Operations Manager
SPIN Boston
05.2022 - Current
Event Sales Manager and Operations Manager
Kings Dining and Entertainment
07.2018 - 04.2022
Real Estate Licensing -
Freedom Trail Realty School
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