Mitchell Resendes

FALL RIVER

Summary

Adaptable professional with background in fast-paced restaurant environment, looking to transition into new field. Developed strong customer service and communication skills, along with ability to manage multiple tasks efficiently. Eager to use these skills to succeed in a new and challenging role.

Overview

years of professional experience

Work History

Restaurant Waiter

TA Restaurant

07.2022 - Current

Assisted customers with menu selections and provided excellent service throughout dining experience.
Maintained cleanliness and organization of dining area to enhance guest satisfaction.
Collaborated with kitchen staff to ensure timely delivery of food orders.
Learned restaurant safety protocols and adhered to health regulations consistently.
Adapted quickly to changing situations during high-volume service periods.
Shadowed experienced staff to develop knowledge of menu items and service techniques.
Engaged with guests to resolve concerns and improve overall experience.
Answered customers' questions, recommended items, and recorded order information.
Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
Addressed guest concerns promptly and professionally, fostering a positive dining atmosphere.

Education

Bachelor of Science - Psychology

Bridgewater State University

Bridgewater, MA

05-2027

High School Diploma -

Atlantis Charter School

Fall River, MA

06-2023

Skills

Customer service
Cleanliness
Service quality
Problem-solving
Memory retention
Complaint resolution

Conflict management
Decision-making
Attention to detail
Order management
Time management
Serving expertise

Timeline