Summary
Overview
Work History
Education
Key Qualifications
Timeline
Generic
Mohamed Ezziyani

Mohamed Ezziyani

Receptionist
MARRAKECH

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

12
12
years of professional experience
10
10
years of post-secondary education
4
4
Languages

Work History

Medina Spa Marrakech

Marrakech Hotel
Marrakesh , 07
05.2023 - 07.2025
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Strengthened communication skills through regular interactions with others.
  • Worked flexible hours across night, weekend, and holiday shifts.

Riad Anyssates

Marrakech Hotel
Marrakesh, 07
01.2025 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked effectively in fast-paced environments.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Paid attention to detail while completing assignments.
  • Organized and detail-oriented with a strong work ethic.

Day Laborer

Apple Orchard
Azilal, High Atlas Mountain, 05
01.2019 - 01.2021
  • Irrigation management
  • Insecticide and herbicide application
  • Mowing
  • Apple harvesting
  • Support to cold storage unit team
  • Contributed to successful landscaping projects through proper use of gardening tools and techniques.
  • Improved construction project efficiency by assisting in the preparation, maintenance, and clean-up of work sites.
  • Used variety of hand and power tools to complete tasks.

Server, Cooking

Raid GABSI Hotel, Gite IMARIN
High Atlas Mountain , 05
01.2017 - 01.2018
  • Worked in both Raid GABSI hotel and Gite IMARIN
  • Maintained a clean, safe, and welcoming environment to create a positive first impression for hotel visitors.
  • Enhanced guest satisfaction by promptly addressing inquiries and providing exceptional service.
  • Trained new staff members on hotel policies, procedures, and best practices for delivering excellent customer service.
  • Developed strong relationships with local vendors to secure competitive pricing for supplies and services.
  • Completed late check-ins and directed guests to rooms and facilities.
  • Answered the phone within 10 minutes throughout the shift, closely following strict guidelines for customer service and satisfaction.
  • Used quick response and dynamic service skills to build relationships with patrons and improve customer retention rate.
  • Coordinated events at the hotel by working closely with catering teams, audio-visual technicians, and other support staff.

Tourist Support Logistician/Cook

Support Touristique
Azilal, High Atlas Mountain, Azilal Province
01.2014 - 01.2016
  • Assisted tour guide and cook in support of tourist trekking groups

Animator

Cultural Association
Azilal, High Atlas Mountain, Azilal Province
01.2021 - 06.2021
  • Development and cultural animation work

Trainer

Raid Azoulay
Marrakesh , Marrakech,safi
08.2021 - 09.2025
  • Worked one month as a trainer
  • Improved learning outcomes with application of adult learning principles in all training programs.
  • Streamlined onboarding process, reducing new hire ramp-up time.

Education

Associate of Arts - Level A1, A2

Institute Français Marrakech
Marrakesh
01.2023 - 12.2023

Associate of Arts - Levels 2-6 beginners, level 1 intermediate

American Language Center
Marrakesh, MAR
01.2021 - 12.2023

Associate of Science - Computer Science studies

Kiram Info
Marrakesh, Morocco
04.2021 - 12.2023

Associate of Arts - Law studies

Cady Ayad University
Marrakesh
01.2018 - 12.2020

Baccalaureat - Human Sciences

Lycée Aït Bouguemez
Azilal, AZI
01.2018 - 12.2018

Key Qualifications

  • Waiter
  • Agricultural worker
  • Housing construction
  • Tour guide support work
  • Cook
  • Cultural association animation

Timeline

Riad Anyssates

Marrakech Hotel
01.2025 - Current

Medina Spa Marrakech

Marrakech Hotel
05.2023 - 07.2025

Associate of Arts - Level A1, A2

Institute Français Marrakech
01.2023 - 12.2023

Trainer

Raid Azoulay
08.2021 - 09.2025

Associate of Science - Computer Science studies

Kiram Info
04.2021 - 12.2023

Animator

Cultural Association
01.2021 - 06.2021

Associate of Arts - Levels 2-6 beginners, level 1 intermediate

American Language Center
01.2021 - 12.2023

Day Laborer

Apple Orchard
01.2019 - 01.2021

Associate of Arts - Law studies

Cady Ayad University
01.2018 - 12.2020

Baccalaureat - Human Sciences

Lycée Aït Bouguemez
01.2018 - 12.2018

Server, Cooking

Raid GABSI Hotel, Gite IMARIN
01.2017 - 01.2018

Tourist Support Logistician/Cook

Support Touristique
01.2014 - 01.2016
Mohamed EzziyaniReceptionist