Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
MOHAMED MAAGOUZ

MOHAMED MAAGOUZ

Casablanca,CAS

Summary

Operations Leader with 15 years of expertise in optimizing supply chain management and manufacturing. A strong background in managing complex projects and driving operational excellence. Known for collaborative approach and commitment to delivering high-quality results. Dependable and adaptable, consistently meeting changing demands of business. Proven skills in strategic planning and team leadership.

Overview

16
16
years of professional experience

Work History

Director of Operations, Africa

EssilorLuxottica
11.2024 - Current
  • Analyzed business operations and implemented strategies to improve operational cohesiveness.
  • Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
  • Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
  • Achieved team goals through formalized training plans, coaching, and performance management.
  • Established strong partnerships with vendors, suppliers, and key stakeholders to improve collaboration and ensure alignment with business requirements.
  • Negotiated with vendors, suppliers and other stakeholders to acquire mutually beneficial contracts and agreement.
  • Managed budgets and resources, optimizing allocation for maximum impact on business objectives.
  • Drove revenue growth through the identification of new market opportunities and the expansion of existing products/services offerings.
  • Spearheaded change management initiatives that facilitated organizational transformations while minimizing disruption to ongoing operations.
  • Enhanced employee engagement by developing training programs, fostering a collaborative culture, and promoting professional development opportunities.
  • Improved safety records by instituting strict compliance with health and safety regulations and conducting regular training sessions for staff.
  • Optimized inventory levels to meet fluctuating customer demand without overstocking, using advanced forecasting and demand planning tools.
  • Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
  • Monitored budget and utilized operational resources.
  • Mitigated risks by developing comprehensive contingency plans that ensured business continuity during unforeseen events or challenges.

Operations Manager

Medline Industries
12.2020 - 10.2024
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
  • Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly.
  • Increased profit by streamlining operations.
  • Facilitated smooth collaboration between departments through clear communication channels.
  • Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
  • Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
  • Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Reduced operational risks while organizing data to forecast performance trends.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Spearheaded process improvements, resulting in increased productivity and reduced operational costs.

Senior Operations Manager

Amazon
05.2013 - 12.2020
  • Implemented Global KPI's for all locations to track continuous improvement and ensure company goals are met.
  • Secured company assets by verifying and auditing outbound shipments and returns.
  • Optimized company's distribution network, resulting in faster delivery times and improved customer satisfaction.
  • Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
  • Oversaw successful integration of cutting-edge technology into daily operations, enhancing efficiency and productivity.
  • Coordinated with sales and marketing teams to ensure inventory levels aligned with promotional activities and demand forecasts.
  • Effectively managed departmental budgets, identifying opportunities for cost reduction and resource optimization.
  • Reduced costs for increased profitability by optimizing resource allocation and eliminating redundant tasks.
  • Developed comprehensive risk management plans to mitigate potential threats to organizational stability and growth.
  • Optimized costs to contribute to productivity, cost development and proficiency of central fulfillment operations.
  • Achieved remarkable improvement in customer satisfaction scores by revamping customer service process to ensure swift and effective resolution of queries.
  • Reduced operational risks while organizing data to forecast performance trends.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Managed purchasing, sales, marketing and customer account operations efficiently.

Associate Operations Manager

John Deere
06.2009 - 07.2016
  • Led a team of 60, enhancing efficiency through strategic team-building initiatives.
  • Directed routing of shipments, ensuring timely delivery to correct departments.
  • Utilized SAP and WMS for data entry and report generation, optimizing production tracking.
  • Implemented lean manufacturing techniques, reducing waste by 15% and improving production efficiency.
  • Fostered cross-departmental communication, leading to a 10% decrease in production delays and improved workflow.
  • Analyzed production data to identify bottlenecks, resulting in a 12% increase in overall productivity.
  • Developed a new training program for onboarding employees, reducing training time by 20% and increasing competency.
  • Monitored production metrics and identified inefficiencies, leading to a 10% increase in operational efficiency.
  • Enhanced team productivity by 20% through strategic delegation and workflow optimization.

Education

Southern Illinois University-Edwardsville
Edwardsville, IL
12.2017

Skills

  • Strategic planning and execution
  • Capital spending
  • Operational efficiency
  • Leadership training
  • Operations oversight
  • Process improvement
  • Risk mitigation
  • Budget control
  • Problem-solving abilities
  • Excellent communication

Languages

English
French
Arabic
Berber

Timeline

Director of Operations, Africa

EssilorLuxottica
11.2024 - Current

Operations Manager

Medline Industries
12.2020 - 10.2024

Senior Operations Manager

Amazon
05.2013 - 12.2020

Associate Operations Manager

John Deere
06.2009 - 07.2016

Southern Illinois University-Edwardsville
MOHAMED MAAGOUZ