Mohamed Amine Stiten

•Increased client base by identifying and pursuing new business opportunities around 40+ Clients on hand in just 3 months through market research and networking while working with TWG Tea and Tabiboba Tea.

•Developed proposals, contracts, and procedures to attract more clients and streamline operations, enhancing efficiency across both brands, while achieving 500k plus in the world Cup Qatar 2022 and 2023.

•Generated revenue growth by executing targeted sales strategies focused on expanding market share and improving customer service.

•Built strong client relationships, leading to higher customer satisfaction, loyalty, and repeat business for both TWG Tea and Tabiboba Tea.

•Negotiated contracts with key stakeholders, securing favorable terms and establishing long-term partnerships that supported business growth.

•Met with clients to understand their needs, tailor customized solutions, and close high-value deals.

•Managed international franchise operations for Tabiboba Tea, maintaining strong connections with investors to support global expansion efforts.

•Represented Tabiboba Tea at the Dubai Exhibition, focusing on brand promotion, investor engagement, and exploring new market opportunities for franchise growth.

•Handled B2B clients at TWG Tea, attending business meetings, negotiating agreements, and successfully closing deals to expand corporate partnerships.

•Controlled the B2C team at TWG Tea, ensuring smooth operations, driving sales performance, and implementing strategies to boost customer satisfaction.

•Boosted sales revenue by building strong client relationships and implementing effective strategies for Unilever products, including food, non-food items,and ice cream around 800+ Sku. Consistently exceeded quarterly targets through diligent prospecting and tailored product presentations, driving growth in key Unilever categories. Expanded market share with strategic territory planning and targeted prospecting, maximizing visibility and sales performance of Unilever’s diverse product range.

•Developed key partnerships, increasing lead generation and cross-selling opportunities, especially in the Unilever food and non-food segments. Implemented a CRM system to enhance customer tracking,improve follow-ups, and boost conversion rates for Unilever products. Negotiated contracts, securing favorable terms while maximizing profitability for high-demand Unilever items, particularly in the ice cream and food sectors. Earned a $3,000 award for high customer satisfaction and securing 290 high-profit accounts within the Unilever portfolio.

•Managed operations in three major hypermarkets in Qatar: Carrefour, Al Meera,and another leading chain, ensuring optimal shelf placement and stock levels for Unilever products, including ice cream,food, and non-food items. Oversaw hypermarket visits to ensure proper merchandising, stock replenishment,and product visibility, focusing on fast-moving Unilever items.

•Led business meetings with hypermarket management to drive growth, discuss performance, and implement strategies for expanding Unilever’s product lines. Supervised 20+ merchandisers, managing their petty cash, attendance, and operations to ensure smooth workflows. Participated in inventory audits to maintain stock accuracy for Unilever products, reducing stock-outs and overstock issues. Coordinated with hypermarket administrations to introduce new Unilever products, managing samples, pricing, and profit margins, while leading regular team meetings to address challenges and optimize performance

•Welcomed customers into the showroom, providing personalized consultations to recommend the best materials for their projects. Stayed knowledgeable about a wide range of products to deliver accurate information. Completed daily outbound calls, up to 14 hours, to generate leads and secure new business. Selected products based on customer needs, project specifications, and regulations to ensure quality outcomes.

•Personally managed projects on-site, meeting with project owners to discuss requirements, providing AutoCAD 3D designs and basic drawings, and preparing detailed quotations. Negotiated prices, sales terms, and service agreements, securing contracts while consistently achieving over $10,000 above monthly targets, earning performance rewards.

•Visited workshops to ensure designs were accurately produced, maintaining quality control. Traveled to Turkey to select premium materials like glass and panels quality, strengthening supplier relationships. Attended trade exhibitions, conferences, and meetings to stay updated on industry trends and expand business networks.

•Reviewed sales performance regularly, negotiated contracts to maximize profitability, and implemented strategies to boost revenue. Coordinated with support teams to quickly resolve client issues, ensuring smooth communication and high customer satisfaction. Managed over 13 team members in the workshop, ensuring efficient workflows and timely project completion.

•Conducted post-project site visits to verify client satisfaction, address feedback, and maintain long-term relationships. Completed call reports, administrative tasks, and personal training to meet deadlines and enhance professional skills. This hands-on role combined sales expertise with project management, driving consistent business growth.