Summary
Overview
Work History
Education
Skills
Hobbies and Interests
References
Timeline
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Mohammad Qasim Sadozai

Lowell

Summary

Dynamic professional with extensive experience at UNICEF and Vicor, excelling in machine setup and customer service. Proven ability to lead teams and drive impactful results through effective communication and strategic thinking. Adept at training development and fostering collaboration, ensuring operational excellence and a safe environment in diverse settings.

Overview

18
18
years of professional experience

Work History

Machine Operator

Vicor
Andover
02.2023 - 02.2024
  • Prepared the machine for production processes by equipping it with the required tools and parts.
  • Documented daily production data, and submitted accurate time logs to keep management up to date.
  • Monitored and observed the production line to watch for pile-ups and jams.
  • Verified production orders before starting setup.
  • Detected workpiece defects and machine malfunctions, maintaining apparatus to prevent future issues.
  • Manipulated controls to set, activate, and adjust mechanisms on machinery.

Cashier

7 Eleven Store
Lowell
11.2022 - 02.2023
  • Operated cash register or POS system to receive payment by cash, check and credit card
  • Accepted cash and credit card payments, issued receipts and provided change
  • Answered customer questions and provided store information
  • Collected payments and provided accurate change
  • Delivered high level of customer service to patrons using active listening and engagement skills
  • Helped customers find specific products, answered questions and offered product advice
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity
  • Worked closely with front-end staff to assist customers
  • Trained new team members in cash register operation, stock procedures and customer services

Cluster Communication Supervisor

UNICEF
Kabul
10.2016 - 10.2022
  • Nurtures, Leads, and Manages People
  • Demonstrates Self Awareness and Ethical Awareness
  • Works Collaboratively with Others
  • Builds and Maintains Partnerships
  • Innovates and Embraces Change
  • Thinks and Acts Strategically
  • Drives to Achieve Impactful Results
  • Manages Ambiguity and Complexity

Security Officer

Kabul Serena Hotel
Kabul
09.2005 - 09.2016
  • Ensure a safe environment through a team effort of diligent active patrol, strict access control, monitoring, and equipment control
  • Be visible and observant at all times, greeting staff, guests, and vendors in a courteous and attentive manner
  • Respond immediately to distress calls, panic alarms, and emergency calls for disorderly conduct, disruptive persons, and incidents swiftly and appropriately
  • Maintain the companyʼs reputation with professionalism and legal compliance
  • Collaborate with other security officers for effective protection and coverage

Education

High School Diploma -

HABIBYA HIGH SCHOOL
Kabul, AFGHANISTAN
06-2004

Skills

  • Facilitating focus groups
  • Machine setup
  • Customer service
  • Time management
  • Marketing collateral development
  • Product development
  • Communications strategy
  • Communication skills
  • Goal setting
  • Training development

Hobbies and Interests

Personal Resume objective Work experience Interests, Education and Qualifications

References

References available on request.

Timeline

Machine Operator

Vicor
02.2023 - 02.2024

Cashier

7 Eleven Store
11.2022 - 02.2023

Cluster Communication Supervisor

UNICEF
10.2016 - 10.2022

Security Officer

Kabul Serena Hotel
09.2005 - 09.2016

High School Diploma -

HABIBYA HIGH SCHOOL
Mohammad Qasim Sadozai