Mohammed Hrir

Customer Support Adviser

Salé

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty. As well as a good team builder by creating a pleasant workspace.

Overview

year of professional experience

Languages

Work History

Customer Service Representative

Sitel

05.2023 - Current

Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Offered advice and assistance to customers, paying attention to special needs or wants.
Exhibited high energy and professionalism when dealing with clients and staff.
Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.

Education

High School Diploma -

Moulay Youssef High School

Rabat, Morocco

05.2001 -

Skills

Active listening

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Timeline