Customer-focused Supply Chain Engineer, responsible for production planning and order management. Key interface between the UAP team, customers, and support functions to ensure service quality and industrial performance.
Vue d'ensemble
2
2
years of professional experience
8
8
years of post-secondary education
Expérience
Supply Chain Engineer
Bontaz Centre MAROC
Jorf Lasfar,Eljadida
01.2024 - Actuel
Develop the Master Production Schedule (MPS) based on sales forecasts, firm orders, and production capacities.
Establish detailed short- and medium-term production schedules (shop floor scheduling).
Monitor production progress and adjust schedules in case of deviations.
Optimize resource utilization (machines, workforce, raw materials).
Collaborate with production, quality, and maintenance teams to ensure on-time delivery.
Manage customer orders: order confirmations, tracking, and follow-ups.
Anticipate and inform customers of potential delays or disruptions.
Provide alternative solutions in case of supply or production issues.
Build and maintain a trust-based relationship with customers.
Final-year internship
Bontaz Centre MAROC
Jorf Lasfar,El Jadida, MAROC
02.2023 - 07.2023
Conducted the end-of-studies project on "Dead & Obsolete Stock Management."
Managed stock levels using ERP systems.
Performed physical inventory of warehouse items.
Achieved project objectives related to reducing VCI bag consumption and reviewing negative stock levels.
Procured materials in appropriate quantities to support the production plan and ensure a high raw material availability rate.
Evaluated and analyzed ongoing purchase orders and forecasted future demand to anticipate procurement in line with production plans and customer requirements.
Maintained proper scheduling and receipt of raw material shipments.
Work-based learning internship
FBT Logistics
Casablanca, MAROC
06.2022 - 08.2022
Opened and managed customer files.
Established import commitments on the single port window system "PORT NET", ensuring correct classification of import files.
Entered customer files into the BADR platform.
Identified the fastest and most cost-effective solutions for customers.
Negotiated delivery conditions and deadlines with carriers.
Intern
Comatrac SARL
Fès, MAROC
06.2021 - 08.2021
amiliarized with production procedures, costs, profits, and challenges.
Filed accounting documents by fiscal year.
Recorded accounting entries accurately and in compliance with accounting regulations.
Verified settlement of customer and supplier invoices.
Coordinated transportation and delivery of customer orders.
Managed communication with clients.
Handled customer incidents and complaints.
Formation
MASTER 2 - Diploma from the National School of Business and Management (ENCG)
Sidi Mohamed Ben Abdellah University – ENCG Fès
Fès
01.2018 - 01.2023
Baccalaureate - Major: Management Economics
El Wahda High School
01.2015 - 01.2018
Compétences
Proficient in ERP systems
Strong data analysis and forecasting skills
Proficient in Microsoft Office Suite
Adaptability to change
Professional autonomy
Negotiation skills
Communication skills
Teamwork
Informations complémentaires
Musique
Sports collectifs
Voyages
Gastronomie
Lecture
Languages
ARAVIC
Langue maternelle
FRANÇAIS
Courant
ANGLAIS
Courant
Espagnol
Débutant
Chronologie
Supply Chain Engineer
Bontaz Centre MAROC
01.2024 - Actuel
Final-year internship
Bontaz Centre MAROC
02.2023 - 07.2023
Work-based learning internship
FBT Logistics
06.2022 - 08.2022
Intern
Comatrac SARL
06.2021 - 08.2021
MASTER 2 - Diploma from the National School of Business and Management (ENCG)
Chef de projet - Responsable d'Activitées à Centre de Relation Client SFR (RPC Maroc)Chef de projet - Responsable d'Activitées à Centre de Relation Client SFR (RPC Maroc)