Mohammed Said Meliji

As the CTO/CEO of our outsourcing company, I am proud to highlight some of our esteemed clients who trust us for their IT needs, particularly in France.

Within the vibrant fintech industry, we have earned the trust of Allopass/Mobiyo.

These reputable companies rely on our services for their critical IT infrastructure and support, enabling them to deliver innovative financial solutions to their customers.

Our collaboration with BCG extends to handling intricate registration card processes directly online, a testament to our capability in providing secure and efficient solutions in the realm of regulatory compliance and digital operations.

In the realm of subscription management, IZIABO entrusts us to manage their online subscription services, underscoring our expertise in developing and maintaining robust, user-friendly systems that enhance customer experiences.

Moreover, our portfolio extends to numerous e-commerce websites, where we excel in providing comprehensive outsourcing and hosting management solutions. These clients benefit from our technical prowess, ensuring seamless and secure online shopping experiences for their customers.

These valued partnerships reflect our commitment to delivering top-tier IT services and solutions to clients across various industries. We take pride in being the technology backbone for our clients, supporting their growth and success in a rapidly evolving digital landscape.

• Developed project plans and timelines to ensure successful completion of projects.
• Managed the design, development, testing, implementation and maintenance of software applications.
• Provided technical guidance on complex projects and initiatives.
• Defined system requirements for various projects and developed detailed specifications for them.
• Facilitated communication between teams in different geographical locations during project execution phase.
• Monitored recruitment trends and identified recruiting sources to meet hiring goals.
• Developed and maintained job postings, recruitment strategies, and applicant tracking systems.
• Collaborated with other departments to understand their staffing needs and develop appropriate recruitment plans.

• Developed and maintained technical documents, such as user guides and system diagrams.
• Created and implemented process improvements to increase efficiency of team operations.
• Provided guidance on technical matters to other members of the team.
• Monitored performance metrics for the team's projects and tasks.
• Trained new team members in relevant technologies and processes.
• Conducted regular meetings with the team to discuss progress and upcoming tasks.
• Identified areas for improvement within the team's workflows.
• Ensured compliance with company standards, policies, and procedures.
• Collaborated with other departments to ensure successful project completion.
• Resolved escalated customer issues in a timely manner.
• Reviewed code changes prior to deployment ensuring quality assurance standards are met.
• Addressed any conflicts between different teams or departments in a professional manner.

HR responsibilities of the team :
- Be in charge of recruitments and building own teams
- Onboard and train new hires
- Coach team on tech processes & agile principles
- Arrange training / define Developers needs in term of skills
- Organize Feedback meetings
- Manage salary increases, team evaluation, and career evolution
- Responsible for team happiness
- Handle offboarding

On the management part:
- Manage team productivity and meeting deadlines
- Make sure that the team is engaged in the business goals
- Help the team ( technical questions, team coordination …)
- Be responsible for bugs SLAs and bug assignment
- Be responsible for communicating with team company and business goals
- Weekly reporting to CTO

The operations part:
- Contribute to overall Tech strategy
- Pairing with a dedicated product manager to achieve business goals
- Define Team OKRs with the team’s product manager
- Responsible for the solutions conception ( technical & help the product manager)
- Continue working as a senior developer
- Provide technical support to the team
- Be hands-on when necessary

• Improved throughput 32% without increasing headcount by performing complex design and impact analysis, solving engineering-related problems and providing technical leadership
• Lead 3 entities in Morocco + 2 in France (Team of 17 Dev Back, 3 Dev Front UX/UI, 2 Artistic Director, 5 Technical Project Manager, 3 MOE Project Manager, 2 Architects Software, 2 Admin Systems, 2 DevOps)
• Implemented new MIS systems and dedicated teams that reduced proposal response time from five days to one
• Negotiated strategic alliances with several European partners boosting our technical capabilities
• Involvement in Research & Development (R & D) of the company or an innovation ecosystem, Budget Development and Cost Control
• Motivating the team, having the ability and art of facilitating team activities, and organizing team work sponsoring innovation in the team work organizing accumulated knowledge and information gained by the team, and making it available and easy to retrieve whenever needed by any team member
• Technical Evaluation Personnel and Recruiting staff Selection
• Develops, improves and monitors more than 100 website and corporate service to increase traffic
• Human Resource Management IT Department
• Deployment of large-scale projects to integrate new technologies into the production process of a company
• Monitor KPIs and IT budgets to assess technological performance
• Application and database server administration in Amazon Web Services (AWS)

• Scheduling and allocating resources
• Providing timely performance feedback
• Administering quality reviews statistical measurement and analysis with proposed solutions
• Following team resources contracts and turnover
• Opening invitation to tender by writing down specifications, conditions and profiles
• Interviewing and shortlisting team candidates
• Validating external resources company invoices
• Enhances expertise by staying current on industry trends and innovations applicable to the department(s) functions
• Responsible for presenting issues clearly, focus on desired results to recommend a solution, and clearly communicate to key stakeholders.

• Managed large-scale IT projects from conception to completion, ensuring all deadlines were met.
• Developed project plans that included timelines and deliverables, identified resources needed, and estimated costs for each project.
• Coordinated with stakeholders, customers, vendors, and team members to ensure successful implementation of projects.
• Provided technical guidance and support on software development lifecycle processes such as requirements gathering, design, coding, testing and deployment.

• Perform needs analyses to define opportunities for new or improved business process solutions
• Provide results to COR or assigned VA PM
• Conduct business process engineering
• Gather, describe and document functional and system requirements using processes and methods in a broad range of IT activities and in-depth analysis of IT issues as necessary
• Refine system architecture objectives
• Develop cost estimates for new and modified systems and identify risks and assumptions
• Provide to COR or assigned VA PM.