Summary
Overview
Work History
Education
Skills
Custom
Timeline
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Molly Amidon

Hardwick

Summary

I enjoy waitressing as I enjoy busy work and the social aspect, as well. I enjoy making sure customers have a good experience dining. I'm a very attentive waitress, and I pay attention to detail and how I present myself. I'm very hardworking, and I have experience in this field. I care a lot about efficiency and professionalism, but I also enjoy having fun with my job.

Overview

2
2
years of professional experience

Work History

Waitress

Hardwick Crossing Country Club
Hardwick
02.2024 - Current
  • Served food and beverages to patrons and confirmed complete orders.
  • Assisted in preparing salads, appetizers and desserts to speed up food service.
  • Maintained a clean work station by restocking supplies, wiping down counters.
  • Bussed tables as needed during peak hours.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Checked back with customers throughout meal service to ensure satisfaction.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Provided excellent customer service by addressing any complaints or concerns promptly.
  • Communicated daily specials to customers.
  • Demonstrated knowledge of wine selection, pairings, vintages.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Assisted other wait staff members in times of heavy customer traffic.
  • Developed positive relationships with regular customers through friendly conversation.
  • Maintained accuracy while handling payments, giving change and printing receipts for customers.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.
  • Prepared checks accurately and processed payments promptly.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
  • Replenished beverages when necessary.
  • Served alcoholic beverages responsibly in accordance with state laws.
  • Participated in team meetings to discuss new menu items or changes in policy.
  • Utilized POS system to total meal costs and add taxes for final bill calculation.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Prioritized and organized tasks to efficiently accomplish service goals.

Waitress

Whistle Stop
Hardwick
03.2023 - 01.2024
  • Served food and beverages to patrons and confirmed complete orders.
  • Maintained a clean work station by restocking supplies, wiping down counters.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Filled condiments and napkin containers during slack periods.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Provided excellent customer service by addressing any complaints or concerns promptly.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Performed basic math calculations when computing bills for customers' meals.
  • Completed day-to-day duties accurately and efficiently.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Identified needs of customers promptly and efficiently.

Education

GED -

Quabbin Regional Highschool
Barre, MA
07-2023

Skills

  • Food safety compliance
  • Menu presentation
  • Point of sale
  • Order management
  • Table service
  • Customer relationship management
  • Attention to detail
  • Problem solving
  • Multitasking
  • Plate carrying techniques
  • Beverage Serving
  • Reliability
  • Warm and friendly

Custom

  • i worked at eagle hill for a summer as a camp counselor as well
  • i enjoy art and creativity
  • i spend time with friends often when i have free time
  • i love food and trying new things
  • i have a cat named bmo whom i adore
  • i am a very social person and enjoy talking to new people all the time

Timeline

Waitress

Hardwick Crossing Country Club
02.2024 - Current

Waitress

Whistle Stop
03.2023 - 01.2024

GED -

Quabbin Regional Highschool

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Molly Amidon