MONA MUDIRAJ MEKALA

Experienced professional system engineer with a proven track record in designing, implementing, and maintaining complex IT systems. Demonstrated expertise in server management, network configuration, and cybersecurity measures. Committed to fostering team collaboration and adapting to evolving project requirements. Known for reliable problem-solving skills and a passion for achieving optimal results. Developed valuable skills in a collaborative, fast-paced technical environment, focusing on system architecture and integration. Currently transitioning into a new field with a strong background in troubleshooting and optimizing complex systems. Thrilled to bring analytical thinking and a solutions-driven approach to tackle new challenges.

• Principle of Risk Management
• Principle of Quality Management
• Negotiation Fundamentals

• Travel Now Project, Northeastern University, Boston, MA, Project Manager, 04/01/24, 06/30/24, Gathered and analyzed market trends and customer needs to ensure the project's alignment with business goals and client expectations., Defined business requirements, acting as the bridge between technical and business teams to maintain effective communication and prioritization., Managed project milestones using both Agile and Waterfall methodologies, ensuring that the project remained on track with a 100% on-time delivery rate., Implemented risk mitigation strategies, ensuring that potential issues were identified early and addressed promptly., Impact: Enhanced decision-making and stakeholder satisfaction through clear documentation, improved communication, and efficient project management. Reduced project delays by 15%.
• RedEye Cab Service: Business Model Analysis, Northeastern University, Boston, MA, Business Analyst, 01/01/24, 03/31/24, Conducted customer surveys, focus groups, and behavioral analysis to improve the app's user experience, resulting in increased user retention 25%., Worked closely with the development team to enhance features like real-time tracking and SOS emergency buttons, ensuring they met end-user., Streamlined processes by developing documentation for feature updates, reducing development time for new features by 20%., Impact: Successfully launched a user-friendly and reliable service that received positive feedback from users, improving operational efficiency.
• PAVEGEN: Smart Kinetic Energy Flooring, Northeastern University, Boston, MA, Project Manager, 01/01/24, 03/31/24, Conducted customer surveys, focus groups, and behavioral analysis to improve the app's user experience, resulting in increased user retention 25%., Managed the design and prototyping of innovative flooring technology that converts kinetic energy into electricity, contributing to sustainability., Collaborated with engineering and research teams to refine prototypes and evaluate design feedback, enhancing the product's energy 20%., Ensured the timely completion of deliverables, maintaining project scope and budget through consistent tracking and stakeholder communication., Impact: Contributed to creating a sustainable energy solution, paving the way for future research and development in the renewable energy sector.
• The Impact of Agile Methodology on Project Success in IT Projects, Northeastern University, Boston, MA, Researcher, 01/01/25, Present, Ongoing research focusing on how Agile methodology affects project success rates, particularly in IT projects., Analyzing real-world case studies and data from various industries to identify key success factors and challenges faced by teams implementing Agile methodologies., Aiming to provide insights into how Agile can be further optimized to increase efficiency, collaboration, and quality of deliverables in IT projects., Impact: Expected to contribute valuable findings that will enhance Agile practices, improve project outcomes and reducing failure rates in IT projects across different sectors.