Monica Butler
Granville
Summary
Dynamic healthcare professional with extensive experience at Baystate Medical Center, excelling in advanced life support and compassionate patient care. Proven track record in fostering optimal care standards and mentoring staff, driving exceptional patient outcomes in critical care environments. Committed to enhancing patient satisfaction and operational excellence through effective communication and leadership.
Overview
2026
2026
years of professional experience
Work History
Registered Nurse, Intensive Care Unit
Baystate Medical Center
03.2023 - Current
- Worked with physicians and nursing staff to develop treatment protocols addressing patients' current symptom presentation as well as underlying conditions.
- Delegated work to nursing support staff and monitored performance to protect patients and maintain optimal care standards.
- Fostered caring, compassionate and respectful care environment by treating every patient with professionalism.
- Identified patients' current needs through careful observation, vitals monitoring and discussions with loved ones or patients.
- Supported needs of medically complex patients with skilled nursing care.
- Trained and coached new employees on protocols and best practices to promote ideal patient outcomes.
- Delivered outstanding patient care in 2 critical care units made up of 32 beds.
General Manager
McDonald's
10.2013 - 12.2021
- Managed budget implementations, employee evaluations, and contract details.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Manager
Fresh Fields Cafe & Deli
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Maintained professional, organized, and safe environment for employees and patrons.
PCA
Alice Bond
- Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Collected and transported specimens to prepare for lab testing.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
Education
Doctorate of Nursing- Family Nurse Practitioner -
Univeristy of Massachusetts- Amherst
Amherst, MA05-2029
Bachelor of Science - Nursing- ABSN
Goodwin University
East Hartford, CT12-2022
Bachelor of Science - Microbiology
Univeristy of Massachusetts Amherst
Amherst, MA01-2019
Skills
- Advanced life support
- Telemetry monitoring
- Ventilator management
- Compassionate care
- Organ donor procedures
- Neurological monitoring
- Hemodynamics monitoring
- Advanced cardiac life support
- Family support
Timeline
Registered Nurse, Intensive Care Unit
Baystate Medical Center
03.2023 - Current
General Manager
McDonald's
10.2013 - 12.2021
Manager
Fresh Fields Cafe & Deli
PCA
Alice Bond
Doctorate of Nursing- Family Nurse Practitioner -
Univeristy of Massachusetts- Amherst
Bachelor of Science - Nursing- ABSN
Goodwin University
Bachelor of Science - Microbiology
Univeristy of Massachusetts Amherst