Morgan Gifford
Carver
Summary
Results-driven Specialty Sales Team Leader with expertise in sales analysis, team leadership, and performance metrics. Proven ability to enhance guest experiences and drive team performance through effective communication and conflict resolution.
Overview
3
3
years of professional experience
Work History
Specialty Sales Team Leader
Target
Dartmouth
2025.09 - Current
- Analyzed sales data to identify trends and improve team performance.
- Fostered positive team environment through recognition and support initiatives, enhancing team morale.
- Conducted regular meetings with other management to review goals and objectives.
- Managed full store operations, ensuring metrics were met and guest experiences were prioritized.
- Coordinated daily operations across multiple departments with assignment sheets aligned to current and future workload.
Guest Service Team Member
Target
Wareham
2023.05 - 2025.09
- Facilitated guest returns and exchanges, enhancing customer satisfaction.
- Assisted customers throughout store areas, ensuring a positive shopping experience.
- Trained new team members on customer service protocols, improving team readiness.
- Managed cash handling during opening and closing, ensuring accurate financial operations.
Education
High School Diploma -
Upper Cape Cod Regional Technical High School
Bourne, MA2022-05
Environmental Science
Roger Williams University
Bristol, RISkills
- Customer relationship management
- Sales analysis
- Performance metrics
- Team leadership
- Inventory management
- Customer service
- Conflict resolution
- Effective communication
Timeline
Specialty Sales Team Leader
Target
2025.09 - Current
Guest Service Team Member
Target
2023.05 - 2025.09
High School Diploma -
Upper Cape Cod Regional Technical High School
Environmental Science
Roger Williams University