Mousa Alshamouri
Springfield
Overview
3
3
years of professional experience
Work History
Posto by the federal
Employer
Longmeadow
12.2025 - Current
- Maintained current store, product, and promotional knowledge to drive consistent sales.
- Placed orders and answered customer questions in-person, through email, and over phone to maximize customer service.
- Collaborated with team members to create a welcoming shopping environment for customers.
- Assisted in inventory management by restocking shelves and organizing merchandise displays.
Jordan Grill
Employer
Springfield
06.2025 - 11.2026
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assessed customer needs promptly, ensuring effective resolution of inquiries.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated with diverse coworkers to achieve goals and resolve product and service issues.
- Executed daily duties with accuracy and attention to detail.
Bakery Worker
Employer
Worcester
01.2024 - 06.2025
- Operated baking equipment safely and efficiently during production runs.
- Ensured that all food items were prepared according to company standards.
- Cleaned baking equipment and utensils including mixing bowls, measuring cups, pans, trays, ovens and other tools used in the preparation of bakery items.
- Maintained cleanliness and organization of workstations and equipment.
- Assisted in inventory management and restocked supplies as needed.
Education
High School Diploma -
Soyedi Kasira
Syria03-1991
Skills
- Customer service
- Customer care
- Customer relationship building
- Customer relationship management
- Inventory management
- Retail operations
- Product promotion
- Time management
- Team collaboration
- Problem solving
Languages
Arabic
Professional
English
Limited
Timeline
Posto by the federal
Employer
12.2025 - Current
Jordan Grill
Employer
06.2025 - 11.2026
Bakery Worker
Employer
01.2024 - 06.2025
High School Diploma -
Soyedi Kasira