Cole Martin
Lowell
Summary
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets. Possesses OSHA and ServSafe Manager Certifications. Currently attending Emerson College.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Associate
Rite Aide Pharmacy
Hyannis, MA
11.2016 - 01.2017
- Assisted customers with product selection and provided recommendations based on individual needs.
- Maintained stock levels and organized merchandise displays to enhance shopping experience.
- Processed transactions accurately and efficiently using point-of-sale systems.
- Collaborated with team members to achieve daily sales goals and improve store performance.
- Maintained cleanliness and sanitation standards to support a safe and welcoming environment.
Sales Associate
Chambers Apothecary
Chambersburg, PA
01.2014 - 12.2016
- Educated customers on health products and services, promoting wellness initiatives within the community.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Used in-store system to locate inventory and place special orders for customers.
Education
No Degree - Media, Literature & Culture
Emerson College
Boston, Massachusetts, MAHSE -
High School Completion
Dorchester, MA10-2018
Skills
- Client relations proficiency
- Enhanced teamwork and collaboration as a team leader
- Exceptional time management
- Outgoing personality
- Strategic issue resolution
- Level 3 Certified NEADS Dog Trainer
- Bilingual - English & Spanish
- Proficient in dynamic work conditions
Certification
- OSHA - General Industry * 2025
- ServSafe Manager - # 26805955 * 2025
Timeline
Sales Associate
Rite Aide Pharmacy
11.2016 - 01.2017
Sales Associate
Chambers Apothecary
01.2014 - 12.2016
No Degree - Media, Literature & Culture
Emerson College
HSE -
High School Completion