MUNA AL KINDI

Project Manager,Government Unified Portal : Led the full project lifecycle for the development and implementation of a comprehensive unified digital portal, serving diverse internal and external stakeholders.

Implemented robust risk management strategies, identifying potential roadblocks and proactively developing mitigation plans to ensure project continuity.

Managed communication and expectations for diverse stakeholder groups, including executive leadership, departmental heads, and end-users.

• Led the digitization of government services in collaboration with various service providers, aligning with the national digital transformation strategy.
• Evaluated service providers’ Digital performance based on defined KPIs, technical deliverables, and user satisfaction metrics.
• Worked closely with stakeholders to assess service readiness, identify gaps, and ensure seamless integration into digital platforms.
• Participated in service design workshops and process re-engineering initiatives to enhance the end-user experience.
• Provided strategic input to optimize service delivery models, improve digital adoption, and ensure compliance with governance standards.

• AYN platform administrator
• MOI websites and application administrator
• Representing MOI in media and exhibitions

• Assist students with inquiries, maintain student records and assist with academic advising as needed.
• Maintain and update student and departmental databases.
• Plan and coordinate departmental events, workshops, and seminars.
• Generate and distribute reports and documentation as required.

• Database Administrator and websites design