Mwamba Vassell
Malden
Summary
Detail-oriented professional with experience in food service and delivery. Skilled in problem-solving, efficient navigation, and maintaining cleanliness and organization. Committed to enhancing customer experiences and supporting team success during peak operational hours.
Overview
4
4
years of professional experience
Work History
Delivery Associate
Pembertonfarms
Cambridge, MA
09.2025 - Current
- Assisted customers in selecting deli products, ensuring high-quality service and product knowledge.
- Maintained cleanliness and organization of deli area, following to food safety standards.
- Prepared high-quality sandwiches, salads, and other deli products for customers, resulting in repeat business.
- Opened new inventory and rotated stock by dates to maintain freshness.
- Listened carefully to customer instructions and prepared orders according to those preferences.
- Assisted in staff training initiatives, sharing knowledge and best practices with new employees to ensure seamless integration into the team.
Fry Cook
Flip the Bird
Swampscott, MA
01.2025 - 09.2025
- Prepared and cooked menu items according to established recipes and standards.
- Maintained cleanliness of kitchen equipment and workstations in compliance with health regulations.
- Collaborated with team members to ensure timely service during peak hours.
- Assisted in inventory management by tracking supplies and notifying management of shortages.
- Cleaned, stocked, and restocked workstations and display cases.
- Operated fryers and grills by pouring oil and placing food items on surface to fry or grill.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Cleaned and maintained fryers and grills to keep appliances in working condition.
- Assisted in training new hires on proper frying techniques, safety protocols, and company policies.
- Collaborated with kitchen staff to optimize food preparation times during peak hours.
Cashier
Dunkin' Donuts
Lynn, MA
04.2024 - 12.2024
- Processed customer transactions efficiently, ensuring accurate cash handling and change distribution.
- Assisted in maintaining cleanliness and organization of the service area to enhance customer experience.
- Provided prompt and friendly service while addressing customer inquiries and resolving issues effectively.
- Collaborated with team members to manage peak hours, ensuring timely order fulfillment and service speed.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
CBRN Specialist
US Army
Fort Leonard Wood, MO
06.2023 - 12.2023
- Conducted thorough assessments of CBRN threats to ensure operational readiness and safety compliance.
- Implemented training programs for personnel on CBRN response protocols and equipment usage.
- Developed and maintained standard operating procedures for hazardous material handling and disposal.
- Collaborated with multidisciplinary teams to enhance response strategies during CBRN incidents.
- Conducted thorough inspections of protective gear, ensuring proper fit and functionality for all personnel.
- Implemented safety measures during field exercises to minimize risk and maintain a safe working environment.
Cashier/Fry Cook
Wendys Fast Food
Salem, MA
11.2022 - 06.2023
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained cleanliness and organization of dining and service areas.
- Assisted customers with menu selections and special requests.
- Handled cash, credit, and gift card transactions accurately.
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Line Cook/Cashier
Five Guys Burger And Fries
Swampscott, MA
01.2022 - 11.2022
- Prepared high-quality burgers and fries according to Five Guys specifications.
- Maintained cleanliness and organization of kitchen and food preparation areas.
- Operated kitchen equipment, ensuring proper usage and adherence to safety standards.
- Collaborated with team members to enhance workflow efficiency during peak hours.
- Assisted in training new staff on cooking techniques and food safety protocols.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Education
High School Diploma -
Salem High School
Salem, MA06.2023
Skills
- Loading and unloading
- Package handling
- GPS navigation
- Deadline adherence
- Efficient navigation
- Problem-solving
- Teamwork and collaboration
- Valid Driver's license
- Heavy lifting
- Attention to detail
- Clean driving record
- FLUENT IN English Creole and Standard English
- Stocking and inventory
- Adaptability and flexibility
- Physical stamina
Timeline
Delivery Associate
Pembertonfarms
09.2025 - Current
Fry Cook
Flip the Bird
01.2025 - 09.2025
Cashier
Dunkin' Donuts
04.2024 - 12.2024
CBRN Specialist
US Army
06.2023 - 12.2023
Cashier/Fry Cook
Wendys Fast Food
11.2022 - 06.2023
Line Cook/Cashier
Five Guys Burger And Fries
01.2022 - 11.2022
High School Diploma -
Salem High School