Myrna Mazza

With over 17 years of diverse experience in warehouse operations, telecommunications, and service industries, this professional is committed and detail-oriented. Highly motivated, organized, and an effective team player, they possess strong interpersonal and communication skills. As a bilingual individual, they bring expertise in production control, financial reporting, vendor coordination, and client relationship management. In addition to their extensive background in production control, scheduling, and inventory management, they are known for their effective team collaboration and adaptability to changing needs. They excel in process optimization, quality assurance, and resource allocation. Their reliable performance and results-driven approach make them a valued asset in any organization.

• Data Analysis & Reporting: Utilize DFWorks and SAP Crystal Reports to generate and analyze production and postage reports for client services.
• Billing & Financial Oversight: Execute monthly and weekly financial reconciliations, including postage reports, client chargebacks, and fund monitoring.
• Client & Production Support: Assist in onboarding new clients by ensuring job type table (JTT) accuracy and tracking job progress in DFWorks.
• Quality Assurance & Compliance: Monitor and manage postage accounts, ensuring compliance with USPS rate changes and reporting accuracy.
• Process Optimization: Created and refined custom reports to improve efficiency in tracking production and billing processes.
• Training & Leadership: Provide backup support for Client Service Liaisons and assist in training new employees.
• System Administration: Manage user access in DFWorks, ensuring correct permissions and system functionality.
• Vendor Coordination: Establish and maintain relationships with vendors, ensuring timely delivery of materials and services.