

Salesforce consultant with a large CRM background on multiple industries Telecoms , energy , pharmaceutical , greate adaptation to change capacity and ready to take on new chanllenges.
- Project : Quotation and Order redesign
- Context : Agile ( SP planning, grooming , reviews and retrospective)
Remark : this mission is the same as my Last current mission
- Project : Enroll existing client to re-sign new offers adapted to the new legal energy tarifs ( solution migration from Siebel to Salesforce)
- Mission : technical design and developement of automated guided processes.
- Context : Agile ( PI planing , SP planing, grooming , reviews and retrospective)
- Skills ; Salesforce , apex , flows , basic user administration
- Tools : VsCode, developer console, postman
-Project : TPAM of all the sales cycle , from the welcome call , requests , negociations, subscriptions to the contract tracking
- Mission : technical design and siebel developement
- Context : V cycle.
- skills : Siebel energy ,Siebel call center
- tools : Siebel Tools, SoapUI
- Project : Evolutive TPAM of Proclient solution ( Siebel).
- Mission : Level 3 incidents and service request resolutions , daily job monitoring ( Essilor Spain) , request for change estimation and release, Analytics changes
- Skills : Siebel Health
- Tools : Siebel, Siebel Tools, Informatica , OBIIE , Analytics
- Salesforce configure / custom developement apex , lwc, flows
- fast feedback reaction time
- Teams and inter-Applications collaboration
- Agile enthousiast
- on change adaptability
- technical leadership
- taking initiative
- Salesforce plateform developper 1
- Omnistudio developper
- Salesforce Administrator
- Copado essentials 1 & 2