NADAISE PIERRE
Lowell
Summary
Organized, versatile, and efficient customer service professional looking to focus skills in the hospitality industry. Dependable, calm and patient team player with extensive experience exceeding the highest quality standards while ensuring complete customer satisfaction.
Overview
18
18
years of professional experience
Work History
CNA
Windsor Place Of Wilmington
Wilmington
05.2025 - Current
- Assisted residents with daily living activities and personal hygiene.
- Monitored vital signs and reported changes to nursing staff.
- Maintained cleanliness and safety of resident living areas.
Behavioral Health Assistant
Guild Human Services
Concord
06.2024 - Current
- Conducted individual counseling sessions, guiding clients to identify needs and develop actionable strategies for achieving personal goals.
- Assisted in crisis intervention and de-escalation techniques.
- Monitored client behavior, reporting significant changes to clinical staff to inform treatment adjustments.
- Educated clients on coping strategies and healthy lifestyle choices, enhancing their self-management skills.
- Documented client progress and maintained accurate records.
- Maintained a safe and supportive environment for all clients.
- Observed clients' behavior during individual or group sessions to ensure safety of all parties involved.
- Attended trainings related to behavioral health topics such as trauma informed care or suicide prevention.
- Supported clients with daily living activities and personal care needs.
Sunday School Teacher’s Assistant
North Shore Evangelical Missionary Church
Everett
05.2016 - Current
- Assisted Sunday School Teacher in preparing lesson plans and activities for students.
- Supported teachers by helping children understand instruction, answer questions, and stay focused on tasks at hand.
- Provided assistance to teacher with classroom management and discipline issues.
- Attended weekly staff meetings with the Sunday School Teacher to discuss student progress.
- Collaborated with other teaching assistants to ensure a positive learning environment for all students.
Home Health Aid
Multicultural Home Care
Lynn
10.2013 - Current
- Administered medications as instructed by physician or nurse practitioner.
- Monitored vital signs such as temperature, pulse rate, blood pressure.
- Provided companionship and monitored health condition of clients.
- Reported any changes in the client's physical or emotional condition to supervisor immediately.
- Assisted with personal care activities, such as bathing, dressing and grooming.
- Encouraged independence by teaching self-care skills such as grooming and hygiene habits.
- Changed bed linens and maintained a clean living environment for the client's safety.
- Prepared meals and snacks according to prescribed diets.
- Recorded daily notes about client conditions, treatments provided and progress made.
Mental Health Specialist
02.2020 - 05.2024
- Administered medications following physician or nurse practitioner instructions.
- Monitored vital signs such as temperature, pulse rate, blood pressure.
- Reported any changes in the client's physical or emotional condition to supervisor immediately.
- Provided companionship and monitored health condition of clients.
- Assisted with personal care activities, such as bathing, dressing and grooming.
- Encouraged independence by teaching self-care skills such as grooming and hygiene habits.
- Changed bed linens and maintained a clean living environment for the client's safety.
- Prepared meals and snacks according to prescribed diets.
- Recorded daily notes about client conditions, treatments provided and progress made.
Room Attendant Intern
Westin Waterfront and the Park Plaza Boston Hotel
Boston
09.2016 - 10.2016
- Completed two weeks of on-the-job training at luxury hotels in Boston, enhancing customer service skills.
- Performed cleaning tasks including making beds, sanitizing bathrooms, removing trash, dusting, vacuuming, and replenishing supplies, ensuring adherence to high cleanliness and quality standards.
- Cross-trained in servicing public areas and laundry room, increasing flexibility in supporting hotel operations.
Receptionist
La Palace Hotel
Port-au-Prince
01.2008 - 12.2011
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Greeted visitors and assisted with inquiries to ensure a welcoming environment.
- Verified visitors' identification cards to ensure security compliance before granting access.
- Organized materials and tidied reception area to maintain a professional appearance.
Education
Hotel Room Attendant Certificate -
Best Corp, Hospitality Training Center
Boston, MA10.2016
Certified Nursing Assistant/Home Health Aid -
Universal Health Care Center
Malden, MA06.2013
Graduate - Secretary
Julien Craan Business School
Port-au-Prince, Haiti06.2009
High School Diploma -
Yves Albert Boucher High School
Port-au-Prince, Haiti06.2004
Skills
- Mental health specialist
- Behavioral Management
- Care management
- Medication Administration
- First aid and safety
- Vital monitoring
- Documentation
- Administrative Support
- Classroom Organization
- Supply Restocking
- Emotional resilience
- Professional demeanor
Languages
- Haitian Creole
- French
- English
Timeline
CNA
Windsor Place Of Wilmington
05.2025 - Current
Behavioral Health Assistant
Guild Human Services
06.2024 - Current
Mental Health Specialist
02.2020 - 05.2024
Room Attendant Intern
Westin Waterfront and the Park Plaza Boston Hotel
09.2016 - 10.2016
Sunday School Teacher’s Assistant
North Shore Evangelical Missionary Church
05.2016 - Current
Home Health Aid
Multicultural Home Care
10.2013 - Current
Receptionist
La Palace Hotel
01.2008 - 12.2011
Hotel Room Attendant Certificate -
Best Corp, Hospitality Training Center
Certified Nursing Assistant/Home Health Aid -
Universal Health Care Center
Graduate - Secretary
Julien Craan Business School
High School Diploma -
Yves Albert Boucher High School