NAJIH MONCEF
Ain Sebaa,Casablanca
Summary
Dynamic Student Advisor with established expertise in excelling in customer service and problem-solving at the university of Economic and Management Sciences, Ain Sebaa
Overview
6
6
years of professional experience
Work History
Online English Teaching
English classes
Casablanca
02.2023 - Current
- Developed engaging lesson plans for diverse online English learners.
- Utilized digital tools to deliver high-quality virtual instruction effectively.
- Utilized audio and visual technology such as video conferencing tools for online classes.
Student Advisor
Faculté des sciences juridiques, économiques et sociales d'Ain Sebâa
Ain SEbaa, casablanca
12.2019 - 07.2022
- Provide guidance and support to students regarding academic, cultural, and personal matters.
- Assist with enrollment and orientation processes.
- Serve as a liaison between students and university departments to ensure a smooth student experience.
- Organize workshops and events to help students integrate and succeed.
- Offer counseling on adapting to new environments, and overcoming challenges
Retail Sales
LC waikiki
Ain sebaa
07.2019 - 06.2021
- Promote and sell products to customers and retail partners.
- Build and maintain strong client relationships to maximize sales and customer satisfaction.
- Achieve sales targets, and report on sales performance.
- Provide product knowledge and support to customers.
Education
Certificate - Marketing
Computer System Institute
Certificate - English as a second language
CSI
Bachelor of Science - Business Management
University of Hassan 2
Ain SebaaSkills
- Teamwork and collaboration
- Customer service orientation
- Sales and persuasion
- Multitasking
- Stress management
- Problem solving
- Active listening
- Adaptability
Languages
French - intermediate, English - fluent, Arabic - native - Spanish , basics
Hobbies and Interests
Travel, Music, Sport
Timeline
Online English Teaching
English classes
02.2023 - Current
Student Advisor
Faculté des sciences juridiques, économiques et sociales d'Ain Sebâa
12.2019 - 07.2022
Retail Sales
LC waikiki
07.2019 - 06.2021
Certificate - Marketing
Computer System Institute
Certificate - English as a second language
CSI
Bachelor of Science - Business Management
University of Hassan 2
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