NAJLAE ELWAQOUDI
MARRAKESH
Profil professionnel
Motivated by work, I pursued Hospitality training at the CFPNC center to learn how to make a good service. Experienced and dynamic hotel receptionist specialising in welcoming international customers. Excellent communication and reservation management skills with a passion for offering quality service and a welcoming environment, versatile and able to work effectively under pressure while ensuring customer satisfaction.
Vue d'ensemble
3
3
years of post-secondary education
2
2
années d'expérience professionnelle
Expérience
Réceptionniste
The Torch Doha
Qatar
01.2026 - 04.2026
- Welcoming customers.
- Check-in.
- Answering to their requests.
- Manage room reservations.
Réceptionniste
SAVOY GRAND HOTEL
Marrakech
07.2024 - 07.2025
- Reservation management by phone, email, or in person.
- Reception, administrative registration of clients.
- Provide advice to customers on restaurants.
Hôte de caisse et d'accueil
Radisson Blu
Marrakech
07.2024 - 12.2024
- Welcoming and guiding customers.
- Processing customer payments at the reception.
- Managing reservations.
- Providing information on hotel services.
Intern
Marrakech Menara Airport
05.2024 - 06.2024
- Experience in managing fast track services, priority handling, passenger departures and arrivals, as well as transit assistance.
Formation
Hospitality diploma -
CFPNC center
MARRAKECH 01.2023 - 01.2025
baccalaureate level - undefined
01.2022 - 01.2023
Compétences
Hotel management software
Sense of service
High adaptability
Personnalisé
- CFPNC center, Hospitality diploma, 2023-01-01, 2025-01-01, Marrakech, Marrakech
- Unknown, Baccalaureate level, 2022-01-01, 2023-01-01, Marrakech, Marrakech
Informations complémentaires
Sports
Travel
Reading
Langues
Français
Courant
Anglais
Intermédiaire
Arabe
Langue maternelle
Chronologie
Réceptionniste
The Torch Doha
01.2026 - 04.2026
Hôte de caisse et d'accueil
Radisson Blu
07.2024 - 12.2024
Réceptionniste
SAVOY GRAND HOTEL
07.2024 - 07.2025
Intern
Marrakech Menara Airport
05.2024 - 06.2024
Hospitality diploma -
CFPNC center
01.2023 - 01.2025
baccalaureate level - undefined
01.2022 - 01.2023