NAJLAE ELWAQOUDI
MARRAKESH
Profil professionnel
Motivated by work, I pursued Hospitality training at the CFPNC center to learn how to make a good service. Experienced and dynamic hotel receptionist specialising in welcoming international customers. Excellent communication and reservation management skills with a passion for offering quality service and a welcoming environment, versatile and able to work effectively under pressure while ensuring customer satisfaction.
Vue d'ensemble
3
3
years of post-secondary education
2
2
années d'expérience professionnelle
Expérience
Réceptionniste
The Torch Doha
Qatar
2026.01 - 2026.04
- Welcoming customers.
- Check-in.
- Answering to their requests.
- Manage room reservations.
Réceptionniste
SAVOY GRAND HOTEL
Marrakech
2024.07 - 2025.07
- Reservation management by phone, email, or in person.
- Reception, administrative registration of clients.
- Provide advice to customers on restaurants.
Hôte de caisse et d'accueil
Radisson Blu
Marrakech
2024.07 - 2024.12
- Welcoming and guiding customers.
- Processing customer payments at the reception.
- Managing reservations.
- Providing information on hotel services.
Intern
Marrakech Menara Airport
2024.05 - 2024.06
- Experience in managing fast track services, priority handling, passenger departures and arrivals, as well as transit assistance.
Formation
Hospitality diploma -
CFPNC center
MARRAKECH 2023.01 - 2025.01
baccalaureate level - undefined
2022.01 - 2023.01
Compétences
Hotel management software
Sense of service
High adaptability
Personnalisé
- CFPNC center, Hospitality diploma, 2023-01-01, 2025-01-01, Marrakech, Marrakech
- Unknown, Baccalaureate level, 2022-01-01, 2023-01-01, Marrakech, Marrakech
Informations complémentaires
Sports
Travel
Reading
Langues
Français
Courant
Anglais
Intermédiaire
Arabe
Langue maternelle
Chronologie
Réceptionniste
The Torch Doha
2026.01 - 2026.04
Hôte de caisse et d'accueil
Radisson Blu
2024.07 - 2024.12
Réceptionniste
SAVOY GRAND HOTEL
2024.07 - 2025.07
Intern
Marrakech Menara Airport
2024.05 - 2024.06
Hospitality diploma -
CFPNC center
2023.01 - 2025.01
baccalaureate level - undefined
2022.01 - 2023.01