Nana Duodu
12 Ledgecrest Drive Worcester
Summary
Security+ certified cybersecurity professional with hands-on experience in security monitoring, alert investigation, and vulnerability scanning. Experienced in analyzing system logs, identifying anomalies, and supporting incident response processes. Strong IT support background with growing expertise in SIEM tools, endpoint security, and cloud security (Azure/AWS concepts).
Overview
8
8
years of professional experience
1
1
Certification
Work History
Program AV/Tech
Boys & Girls Club
Worcester, MA
02.2024 - Current
- - Configured and maintained shared computer systems with attention to secure usage and access control.
- - Diagnosed and resolved hardware/software issues, ensuring system availability.
- - Tracked and reported technical issues, supporting ongoing system improvements.
Site Coordinator
CVS
Woonsocket, RI
08.2023 - 11.2023
- - Provided technical support including network configuration and endpoint troubleshooting.
- - Investigated system issues using structured troubleshooting and escalation processes.
- - Supported secure operation of systems and ensured proper functionality of business-critical tools.
- - Maintained documentation for recurring technical and system issues.
Student IT Technician
UMass Dartmouth
North Dartmouth, MA
09.2018 - 05.2022
- - Monitored IT systems and performed basic security-focused system checks to ensure operational integrity.
- - Reviewed system and application logs to identify anomalies and troubleshoot issues.
- - Assisted in maintaining secure configurations across endpoint devices and network systems.
- - Documented technical issues, resolutions, and system configurations.
Education
Bachelor of Science -
University of Massachusetts, Dartmouth
North Dartmouth, MASkills
- SIEM & Monitoring: Security event monitoring, log analysis, SIEM fundamentals (Splunk, Sentinel concepts)
- Security Tools: Nessus, Microsoft Defender, Endpoint security concepts (CrowdStrike/SentinelOne familiarity)
- Cloud: Azure fundamentals, AWS security concepts
- Networking: TCP/IP, DNS, VPN, network troubleshooting
- Systems: Windows, Linux (basic)
- Scripting: Python (basic), PowerShell (basic), Bash (basic)
- Security Concepts: Incident response, threat detection, vulnerability management, risk mitigation
Cybersecurity Labs & Training
- - Completed SOC-focused labs involving alert monitoring, incident investigation, and log analysis (TryHackMe).
- - Practiced analyzing security alerts and identifying suspicious activity patterns.
- - Conducted vulnerability scans using Nessus Essentials and reviewed remediation strategies.
- - Gained exposure to SIEM workflows, endpoint detection, and cloud security fundamentals.
Certification
CompTIA Security+
Timeline
Program AV/Tech
Boys & Girls Club
02.2024 - Current
Site Coordinator
CVS
08.2023 - 11.2023
Student IT Technician
UMass Dartmouth
09.2018 - 05.2022
Bachelor of Science -
University of Massachusetts, Dartmouth