NANCY H. MILLER
Hopkinton
Summary
Experienced administrative and office coordination professional with extensive experience in healthcare administration, financial reporting, payroll processing, invoicing, customer service, and departmental coordination. Strong background working with financial and payroll systems, preparing management reports, coordinating catering and client functions, and organizing information for meetings and business operations. Earlier career experience includes computer programming, systems analysis, report development, and COBOL programming.
Qualified Office Coordinator with proven ability to streamline office operations and improve efficiency. Successfully managed scheduling, communications, and administrative tasks to support organizational goals. Demonstrated proficiency in multitasking and problem-solving in fast-paced environments.
Overview
52
52
years of professional experience
Work History
Office Coordinator
METROWEST MEDICAL CENTER
Framingham, MA
01.2001 - Current
- Process departmental payroll using KRONOS software for approximately 40 employees.
- Entered and processed invoices from outside companies using E-FINANCE software to ensure timely payment.
- Create financial reports and analyses for outside vendors and the Accounting Department.
- Coordinated catering functions between Dietary Department and clients to meet event specifications and enhance customer satisfaction.
- Coordinate catering functions between the Dietary Department and clients.
- Maintained and organized financial and administrative information to streamline departmental operations.
Temporary Secretary / Receptionist
SELECTEMPS
Framingham, MA
10.1998 - 01.2001
- Provided administrative support to customers in various settings.
- Performed customer service activities for purchase requisitions, ensuring timely processing and resolution.
- Gathered, organized, and followed up on information required for monthly meetings.
- Gathered and organized information for monthly meetings, facilitating effective communication and decision-making.
Computer Analyst
DIGITAL EQUIPMENT CORPORATION
Maynard, MA
01.1978 - 01.1981
- Collaborated with users to identify reporting needs and establish methods for obtaining required information.
- Developed specifications for in-house reports that supported two departments' operational goals.
- Developed COBOL programs to enhance functionality of Corporate Backlog System.
- Oversaw work-study student in programming and generating reports.
Assistant to Director, MIS
ZAYRE CORPORATION
Framingham, MA
01.1975 - 01.1978
- Developed sections of new payroll system based on system specifications.
- Prepared management reports to enhance support for business operations.
- Completed in-house training program in COBOL programming.
Education
Bachelor of Science - Elementary Education
FRAMINGHAM STATE COLLEGE
Framingham, MA01-1974
Skills
- Financial Reporting
- Payroll Processing
- Invoice Processing
- Office Management
- Client Relations
- Customer Service
Timeline
Office Coordinator
METROWEST MEDICAL CENTER
01.2001 - Current
Temporary Secretary / Receptionist
SELECTEMPS
10.1998 - 01.2001
Computer Analyst
DIGITAL EQUIPMENT CORPORATION
01.1978 - 01.1981
Assistant to Director, MIS
ZAYRE CORPORATION
01.1975 - 01.1978
Bachelor of Science - Elementary Education
FRAMINGHAM STATE COLLEGE