Naomi Reyes
Haverhill
Summary
Currently attending Northern Essex Community College, with 3.0+ years of work experience. Aiming to leverage a proven knowledge of customer communications, conflict resolution, and customer satisfaction skills to successfully fill the Open to any role at your company. Frequently praised as efficient by my peers, I can be relied upon to help your company achieve its goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
RCA
Northbridge Communities
02.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked flexible hours across night, weekend, and holiday shifts.
- Maintained a clean, safe, and comfortable environment for patients, contributing to their overall wellbeing.
- Supported patients with mobility challenges through physical assistance and proper use of adaptive equipment.
DELIVERY DRIVER
Amazon
01.2022 - 08.2023
- As an Amazon delivery driver, I am responsible for increasing customer happiness by carrying and delivering goods, commodities, and/or other items in a safe and timely way a few times each week.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
CASHIER
Market Basket
08.2019 - 01.2022
- Receive payment by cash, check, credit cards, vouchers, or automatic debits
- Issue receipts, refunds, credits, or change due to customers
- Answer customers' questions, and provide information on procedures or policies
- Process merchandise returns and exchanges
- Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change
- Assist with duties in other areas of the store, such as monitoring fitting rooms or bagging and carrying out customers' items
- Accept payment from customers, and make change as necessary
- Clean and organize eating, service, and kitchen areas
- Notify kitchen personnel of shortages or special orders
- Prepare and serve cold drinks, or frozen milk drinks or desserts, using drink-dispensing, milkshake, or frozen custard machines
- Cook or re-heat food items such as french fries.
CREW MEMBER
McDonald's
10.2018 - 06.2020
- Take orders, kitchen, sometimes cleaning, crew member in general.
Education
Associate in Arts (A.A.) Nursing Candidate -
Northern Essex Community College
Haverhill, MA05.2025
Skills
- Spanish - Reading and Writing
- Verbal and Writing Communication
- Microsoft Word
- Powerpoint
- Accuracy and attention to details
Certification
Executive Secretary
Extracurricular Activities
Mobile Market Thrift Store
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
RCA
Northbridge Communities
02.2024 - Current
DELIVERY DRIVER
Amazon
01.2022 - 08.2023
CASHIER
Market Basket
08.2019 - 01.2022
CREW MEMBER
McDonald's
10.2018 - 06.2020
Associate in Arts (A.A.) Nursing Candidate -
Northern Essex Community College
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