Nasreddine Chahid
Casablanca
Profil professionnel
Hardworking professional with experience in digital communication, sales, and customer service. Familiar with digital tools like Office Suite, Google Workspace, and CRM systems. Able to manage tasks, support customers, and help with client acquisition. Quick to learn, adaptable, and focused on meeting company goals and improving customer satisfaction.
Vue d'ensemble
6
6
years of professional experience
Expérience professionnelle
Content Moderator
Majorel
Casablanca
01.2021 - 03.2024
- Managed user-generated material on an internet platform
- Ensured goods are placed in the appropriate category, are free of scams, and do not include any unlawful materials, among other tasks
Insurance Sales and Customer Support Specialist
AXA Assurance (Majorel)
Casablanca
04.2020 - 04.2021
- Maintained a 90% customer satisfaction rate by resolving inquiries promptly
- Boosted new client acquisition by 15% through targeted sales efforts
- Increased policy renewals by 25% via tailored client assessments
English Teacher
PRIMARY LEVEL ENGLISH TEACHER
Casablanca
09.2018 - 01.2020
- Developed digital learning modules, increasing student engagement by 20%
- Integrated technology in classroom settings, leading to improved performance
Formation
CERTIFICATION IN TEACHING -
American Tesol Academy
BACHELOR OF ARTS (B.A.) - ENGLISH LITERATURE
FLSH Ain Chock
Compétences
- Digital tools proficiency (Office Suite, Google Workspace)
- Customer engagement and support
- Communication Skills
- Team Collaboration
- Attention to Detail
- Time Management
- Multitasking
Personnalisé
- Language learning
- Travel
- Running
Informations complémentaires
- Language Learning
- Travel
- Running
- football
Langues
Anglais
Expérimenté (C2)
Frise chronologique
Content Moderator
Majorel
01.2021 - 03.2024
Insurance Sales and Customer Support Specialist
AXA Assurance (Majorel)
04.2020 - 04.2021
English Teacher
PRIMARY LEVEL ENGLISH TEACHER
09.2018 - 01.2020
CERTIFICATION IN TEACHING -
American Tesol Academy
BACHELOR OF ARTS (B.A.) - ENGLISH LITERATURE
FLSH Ain Chock
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