Natacha Philogene
Brockton
Summary
Dedicated Clinical Care Assistant at Signature Healthcare with a friendly demeanor and strong teamwork skills. Proven ability to enhance patient satisfaction through compassionate care and effective communication. Skilled in time management and adaptable to diverse environments, ensuring safety and comfort for all patients while promoting their independence and wellbeing.
Overview
16
16
years of professional experience
Work History
Clinical Assistant
Signature Healthcare Brockton Hospital
03.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Nursing Assistant
South Shore Hospital
12.2023 - Current
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Documented care actions by completing records and logs in medical software system.
Residential Counselor
May Institute
12.2018 - 08.2024
- Reduced behavioral incidents by employing de-escalation techniques and maintaining a calm environment.
- Maintained safe and supportive residential environments for at-risk individuals, contributing to their overall wellbeing.
- Promoted independent living skills through coaching residents in daily tasks such as meal preparation, hygiene, and budgeting.
- Developed strong rapport with residents through empathetic listening and compassionate communication strategies.
- Managed crisis situations effectively, ensuring the safety of all residents while adhering to established protocols.
- Monitored and documented client progress toward meeting goals and objectives.
- Addressed behavioral and emotional needs of residents through activities and interventions, increasing resident socialization, interpersonal, and social skills.
Secretary's Assistant
Lalane Cabinet D Avocat
06.2009 - 08.2012
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Transcribed and organized information to assist in preparing speeches and presentations.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Education
Bachelor In Nursing - Nursing
Mission Good Samaritan School Of. Nursing
Port Au Prince Haiti06.2007
Associate Of Applied Arts - Legal Studies
Post University
Waterbury, CTNon Degrees - English-as-a-Second-Language Education
Quincy Colege
Quincy, MA02.2013
High School Diploma - Science Education
College Classique De Carrefour
Haiti Port Au Prince06.2003
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
Languages
French Haitian creole
Native or Bilingual
English
Professional Working
Timeline
Clinical Assistant
Signature Healthcare Brockton Hospital
03.2025 - Current
Nursing Assistant
South Shore Hospital
12.2023 - Current
Residential Counselor
May Institute
12.2018 - 08.2024
Secretary's Assistant
Lalane Cabinet D Avocat
06.2009 - 08.2012
Bachelor In Nursing - Nursing
Mission Good Samaritan School Of. Nursing
Associate Of Applied Arts - Legal Studies
Post University
Non Degrees - English-as-a-Second-Language Education
Quincy Colege
High School Diploma - Science Education
College Classique De Carrefour
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