Natalie Hibbard
Harvard
Overview
4
4
years of professional experience
1
1
Certification
Work History
Beverage Cart Attendant
Butter Brook Golf Club
Westford
05.2024 - 09.2025
- Provided beverage service to golfers on the course, ensuring timely delivery.
- Maintained cleanliness and organization of beverage cart for efficient operation.
- Assisted customers with menu selections and answered beverage-related questions.
- Managed inventory of drinks and snacks, restocking supplies as needed.
- Delivered orders quickly and efficiently while maintaining quality standards of product presentation.
- Organized the beverage cart in an orderly fashion to ensure customer satisfaction.
- Monitored inventory levels closely and restocked items when necessary.
Food and Beverage Server
Bagels Plus
Acton
08.2021 - 12.2024
- Took food and drink orders accurately from customers.
- Provided exceptional service to high volume of daily customers.
- Followed proper sanitation standards when handling food and beverage items.
- Completed opening and closing checklists to ensure smooth restaurant operations.
- Handled customer complaints in a professional manner while maintaining composure under pressure.
- Stocked service areas with supplies such as napkins, utensils, condiments, glassware.
- Trained new employees
Education
Bachelor of Arts - Policy Studies
Syracuse University
Syracuse, NY05-2027
Skills
- Excellent customer service
- Team collaboration
- Inventory management
- Critical thinking
- Reliability and punctuality
- Multitasking capacity
- Communication skills
- Adaptability
- Excellent communication
- Continuous improvement
- Time management
- Employee training
- Complaint handling
Affiliations
- Volunteer at Loaves and Fishes, my local food pantry
Languages
Spanish
Limited
Accomplishments
- High Honor Roll (Junior and Senior year of High School)
- Community Service Award (All 4 years of High School)
- Deans List (2023, 2024, 2025)
Certification
- ServSafe Food and Beverage Handler Certificate
- ServSafe Alcohol Server Certificate
Timeline
Beverage Cart Attendant
Butter Brook Golf Club
05.2024 - 09.2025
Food and Beverage Server
Bagels Plus
08.2021 - 12.2024
Bachelor of Arts - Policy Studies
Syracuse University