Natalie Techera
Hubbardston
Summary
Dedicated professional with a focus on customer satisfaction and effective communication. Experienced in training and mentoring team members, ensuring high standards of service and operational excellence.
Overview
2
2
years of professional experience
Work History
Service Manager
Chipotle Mexican Grill
Gardner, MA
12.2024 - Current
- Oversaw daily operations to ensure high-quality food service and customer satisfaction.
- Trained and mentored team members on operational standards and best practices.
- Implemented inventory management processes to reduce waste and optimize supply usage.
- Managed employee schedules to align staffing levels with peak service times.
- Resolved customer complaints promptly, enhancing overall guest experience and loyalty.
- Fostered a collaborative team environment, promoting effective communication among staff members.
Sales Associate
Five Below
Gardner, MA
05.2024 - 08.2024
- Assisted customers in product selection and answered inquiries to enhance shopping experience.
- Maintained store organization and merchandise displays to promote sales effectively.
- Operated point-of-sale system for transactions, ensuring accuracy and efficiency.
- Collaborated with team members to achieve daily sales goals and maintain high service standards.
Education
High School Diploma -
Quabbin Regional High School
Barre, MASkills
- Positive attitude
- Team leadership
- Multitasking and organization
- Problem-solving
Timeline
Service Manager
Chipotle Mexican Grill
12.2024 - Current
Sales Associate
Five Below
05.2024 - 08.2024
High School Diploma -
Quabbin Regional High School