Natassia Dos Santos Corrêa Oliveira
Waltham
Summary
Dynamic professional with a proven track record at Four Seasons, excelling in customer service and team leadership. Adept at problem resolution and inventory management, I prioritize tasks to enhance efficiency and deliver exceptional results. Bilingual in Portuguese and Spanish, I build strong relationships and foster a collaborative work environment.
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
1
1
year of professional experience
Work History
Mimados Pet
Front Desk Position and grooming
Newton
09.2024 - 02.2025
- Worked effectively in team environments to make the workplace more productive.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
• Receiving customers and dealing with their concerns and solving problems
Four Season
Attendant Services
Watertown
07.2024 - 09.2024
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Completed routine maintenance and repair.
- Prioritized and organized tasks to efficiently accomplish service goals.
Surfacework
Team leader in charge
Watertown
02.2024 - 07.2024
- Managed household errands and other essential duties.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Managed inventory and supplies to ensure materials were available when needed.
• Taking charge of the team during tasks
• Communicating with building managers to address and solve issues
Education
Bachelor of Science - Veterinary Medicine
Unesc
Brazil, 07-2018
Skills
- Customer service
- Inventory management
- Time management
- Team collaboration
- Proactive and organized,
- Communicative and friendly,
- Dedicated to delivering excellent customer service
- Interpersonal communication
- Problem resolution
- Team leadership
- Microsoft Word
- Relationship building
- Organizational skills
- Conflict resolution
- Flexible and adaptable
- Fluent In English
- Native fluent in Portuguese
- Advanced intermediate in Spanish
Timeline
Mimados Pet
Front Desk Position and grooming
09.2024 - 02.2025
Four Season
Attendant Services
07.2024 - 09.2024
Surfacework
Team leader in charge
02.2024 - 07.2024
Bachelor of Science - Veterinary Medicine
Unesc