Summary

Overview

Work History

Education

Skills

Languages

Timeline

Nathan Glover

Carver

Summary

Dynamic and results-oriented professional with a proven track record at Mamma Mia's, excelling in customer service and time management. Demonstrated ability to enhance customer satisfaction and loyalty through efficient, accurate transactions and empathetic interaction. Skilled in maintaining high cleanliness standards, contributing significantly to store success.

Overview

3

3

years of professional experience

Work History

Cashier/waiter

Mamma Mia's

04.2022 - Current

Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Helped customers complete purchases, locate items, and join reward programs.
Assisted customers with returns, refunds and resolving transaction issues.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Answered questions about store policies and addressed customer concerns.
Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Contributed to store success by maintaining high standards of cleanliness throughout the facility.

Education

High School Diploma -

Carver Middle/High School

Carver MA

05-2023

Skills

Customer service
Strong multitasking
Customer assistance
Time management
Patience and empathy
Decision-making
Order accuracy

Languages

Spanish

Professional Working

Portuguese

Limited Working

English

Native or Bilingual

Timeline

Cashier/waiter

Mamma Mia's

04.2022 - Current

High School Diploma -

Carver Middle/High School