Strategic and performance-driven Operations Manager with 10+ years of proven success in leading end-to-end operations, logistics, and cross-functional team management. Backed by 16+ years of customer service and over 7 years in sales, with a solid track record in process optimization, workforce planning, KPI tracking, and supply chain coordination. Recognized for driving operational efficiency, improving customer satisfaction, and implementing scalable solutions aligned with business goals. Strong leadership in organization, management, and communication—skills.
Laid off due to company financial constraints
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