Summary
Overview
Work History
Education
Skills
Timeline
Generic
Nathan Rose

Nathan Rose

Bourne

Summary

Strategic and performance-driven Operations Manager with 10+ years of proven success in leading end-to-end operations, logistics, and cross-functional team management. Backed by 16+ years of customer service and over 7 years in sales, with a solid track record in process optimization, workforce planning, KPI tracking, and supply chain coordination. Recognized for driving operational efficiency, improving customer satisfaction, and implementing scalable solutions aligned with business goals. Strong leadership in organization, management, and communication—skills.

Overview

17
17
years of professional experience

Work History

Office Administrator / Director of Operations

Capital Concrete LLC
Bourne
01.2024 - 06.2025

Laid off due to company financial constraints

  • Developed and implemented comprehensive Standard Operating Procedures (SOPs), enhancing organizational structure and operational efficiency.
  • Oversaw labor tracking and reporting processes; maintained daily, weekly, and monthly reports in Monday.com to monitor labor costs and job-specific P&L performance.
  • Conducted regular administrative briefings with senior leadership, providing labor analytics and strategic insights.
  • Managed end-to-end employee lifecycle processes including onboarding, off-boarding, and asset provisioning.
  • Contributed to accounts payable/receivable, implemented cost-reduction strategies, and streamlined back-office operations.
  • Managed internal communications, company calendars, office supply procurement, and inbound call handling.

Operations Manager

Kingsbury Enterprises
Martha’s Vineyard
04.2023 - 10.2024
  • Led day-to-day business operations including payroll, vendor payments, budget tracking, financial reporting, and policies and procedures.
  • Streamlined hiring and onboarding processes, and created structured training programs for new staff.
  • Managed inventory controls and employee scheduling to optimize resource utilization.
  • Spearheaded local brand engagement, developed marketing campaigns, and enhanced social media presence for business growth.

Operations Manager

Johnson Construction Company LLC
Denver
10.2022 - 04.2023
  • Developed departmental objectives, budgets, policies, procedures and strategies.
  • Oversaw warehouse operations including procurement, inventory control, and equipment safety compliance.
  • Conducted regular walkthroughs and inspections of company facilities to verify adherence to safety standards.
  • Built partnerships at industry events, generating sales leads and expanding client base.

Chief Operating Officer (COO)

Above The Sky Productions
Denver
01.2019 - 10.2022
  • Translated business vision and strategy into operational strategies to meet organizational goals.
  • Developed operational frameworks and improved logistical efficiency across e-commerce and merchandising operations.
  • Supervised supply chain activities, inventory planning, and shipping coordination.
  • Managed P&L reporting, budget forecasting, and contract compliance.
  • Led cross-functional teams across production, sales, and marketing; delivered strong brand development and audience growth via digital campaigns.
  • Drove national event participation and cultivated vendor/client relationships.
  • Monitored customer feedback channels to address customer service issues promptly.

Warehouse Supervisor & Delivery Operations Lead

Paines Patio
Bourne
03.2008 - 09.2018
  • Directed logistics for high-value merchandise across New England; coordinated schedules and route optimization.
  • Trained and mentored warehouse and delivery teams on operational objectives and safety protocols ensuring adherence to company standards.
  • Promoted additional product upgrades and services to customers, contributing to sales growth.
  • Increased customer retention by providing consultative support and post-delivery service excellence.

Education

Some College (No Degree) - Business

Cape Cod Community College
Barnstable, MA

Some College (No Degree) - Sports Management

Southern New Hampshire University
Hooksett, NH

Skills

  • Financial Reporting
  • Labor Tracking
  • Vendor Relations
  • Office Management
  • Problem Solving
  • Time Management
  • Team Collaboration
  • Inventory Control/ Management
  • Budget Tracking
  • Customer Engagement
  • Staff Management
  • Business Administration
  • Budgeting Assistance
  • Workforce Management
  • Standard Operating Procedures

___________________________

Proficiencies:

  • ERP, CRM and Inventory Management Systems
  • Time Tracking Software
  • Google Workspace
  • Microsoft Office Suite / Teams
  • QuickBooks
  • Social Media Management
  • Microsoft Teams
  • Zoom
  • Apparel Production

Timeline

Office Administrator / Director of Operations

Capital Concrete LLC
01.2024 - 06.2025

Operations Manager

Kingsbury Enterprises
04.2023 - 10.2024

Operations Manager

Johnson Construction Company LLC
10.2022 - 04.2023

Chief Operating Officer (COO)

Above The Sky Productions
01.2019 - 10.2022

Warehouse Supervisor & Delivery Operations Lead

Paines Patio
03.2008 - 09.2018

Some College (No Degree) - Business

Cape Cod Community College

Some College (No Degree) - Sports Management

Southern New Hampshire University
Nathan Rose