Nathen Khattiya

General Manager, Business Development

Footlocker

10.2021 - 06.2025

Proactively assist over 100 customers per shift by providing merchandise knowledge, processing orders, and handling payments all while creating connections and building loyalty with customers.
Ensure accurate inventory counts for over 500 items while timely identifying and reconciling any discrepancies.
Worked as a team with other sales associates to boost sales goals, conversion and units per transaction through constant communication and recognizing each other and celebrating accomplishments.
Maintained a clean and organized inventory and curated displays of rotating seasonal merchandise.
Hiring, training and developing new talent to build a strong work community that is capable of promptly executing day to day tasks while exceeding our customers expectations.
Communicated directly with customers and partners to build strong business networks and relationships.
Established and maintained highly effective relationships with clients and industry partners to drive growth.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Demonstrated products to show potential customers benefits and advantages and encourage purchases.
Facilitated business by implementing practical networking techniques.
Implemented systems and procedures to increase sales.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.