Nattielly Dias
Vineyard Haven
Summary
Motivated bilingual server with 2 years of experience in restaurant environments. Known for strong teamwork, fast learning, and maintaining clean and organized work areas. Helpful team player dedicated to providing excellent customer service and contributing to team success.
Overview
7
7
years of professional experience
Work History
Project Assistant
Millers Pro Landscape & Millers Pools
Vineyard Haven
08.2025 - Current
- Assisted in preparing project documentation and reports for management review.
- Organized project materials and supplies for efficient workflow on-site.
- Submitted budget estimates, progress reports and cost tracking reports.
- Verified inventory levels and updated stock records to maintain accuracy.
- Conducted site assessments to evaluate soil, drainage, and sunlight conditions.
- Researched various plants, trees, shrubs and flowers to determine which are best suited for each project.
- Prepared estimates for material costs associated with each project.
Server
Square Rigger Restaurant
Edgartown
05.2024 - 11.2025
- Maintained records of transactions made during shift as required by law or company policy.
- Provided excellent customer service to ensure satisfaction.
- Prepared drinks according to standard recipes.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Garnished dishes and beverages to serve visually appealing menu items.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Front Desk Receptionist
Airport Fitness Center
Vineyard Haven
07.2024 - 07.2025
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Processed payments and updated accounts to reflect balance changes.
- Encouraged member engagement by informing them about ongoing promotions and gym challenges.
- Distributed locker keys and towels to members.
- Processed new memberships, renewals, and guest passes.
- Collected payments, renewed memberships and resolved billing issues.
- Re-racked weights to maintain neat, organized and clean gym.
- Balanced cash register tills at the end of each shift according to company standards.
- Answered phones promptly and directed calls appropriately.
Teller
Martha's Vineyard Savings Bank
Vineyard Haven
04.2021 - 03.2022
- Maintained confidentiality of bank records and client information.
- Performed transactional, operational, and customer support tasks through knowledge of bank procedures and products.
- Entered customer transactions into computers to record transactions and issue computer-generated receipts.
- Counted drawers and reconciled remaining cash to accost for deposits and dispersals.
- Issued and redeemed money orders, cashier checks, traveler's checks and savings bonds.
- Balanced daily cash deposits and vault inventory with zero error rate.
- Counted currency, coins and checks received to prepare for deposit or shipment to branch banks or Federal Reserve Bank.
- Fulfilled diverse duties to provide customer service, operate money counters, balance and replenish ATMs, maintain accounts and open new accounts.
Cashier
The Net Result
Vineyard Haven
08.2019 - 03.2021
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Answered customer questions and provided store information.
- Collected payments and provided accurate change.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Helped customers find specific products, answered questions and offered product advice.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Trained new team members in cash register operation, stock procedures and customer services.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Learned roles of other departments to provide coverage and keep store operational.
- Discounted purchases by scanning and redeeming coupons.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
Education
High School Diploma -
Martha's Vineyard Regional High School
Oak Bluffs, MA06.2019
Skills
- Friendly
- Bilingual in Portuguese and English
- Effective communication
- Attention to detail
- Team support
- Quick learning
- Strong work ethic
- Food safety
Languages
Portuguese
Native/ Bilingual
English
Full Professional
Timeline
Project Assistant
Millers Pro Landscape & Millers Pools
08.2025 - Current
Front Desk Receptionist
Airport Fitness Center
07.2024 - 07.2025
Server
Square Rigger Restaurant
05.2024 - 11.2025
Teller
Martha's Vineyard Savings Bank
04.2021 - 03.2022
Cashier
The Net Result
08.2019 - 03.2021
High School Diploma -
Martha's Vineyard Regional High School