Naza Haynes
Newton
Summary
Proven achiever with a track record of enhancing customer satisfaction and streamlining operations. Skilled in Adobe Suite and adept at fostering strong client relationships, demonstrated through a high client retention rate at Vergie's. Expert in food safety and preparation, with a knack for boosting sales revenue through strategic marketing and exceptional service.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Gas Service Technician
Omark Consultants
08.2024 - Current
- Contributed to a safer working environment through diligent adherence to company guidelines for personal protective equipment usage and hazard communication protocols.
- Proactively identified potential hazards during routine inspections, mitigating risks before they escalate into significant problems.
- Inspect gas meters and underground gas lines to detect leaks and corrosion.
Line Cook
Blue Oar
02.2023 - Current
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Prepared and cooked full course meals based on restaurant recipes and specifications.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Plated and presented all dishes to match established restaurant standards.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Contractor
Wayfair
01.2021 - 04.2022
- Enhanced expense processing efficiency by streamlining data entry and validation procedures.
- Maintained accurate records through diligent data entry and document filing practices.
- Organized and ordered furniture for photo shoots
Sole Proprietor
Self-employeed
09.2018 - Current
- Owner of Eat Night.
- Handle all daily management responsibilities and financial duties.
- Design art through Adobe Suite
- Create and promote sales by marketing through social media.
- Handle all customer service requests.
Business Director
Vergie's Rendezvous Inc.
02.2011 - 09.2018
- Boosted sales revenue by implementing strategic marketing campaigns and fostering strong client relationships.
- Managed the transition and sale of a family-owned restaurant, hair salon and commercial property.
- Coordinated and conducted meeting between the board of directors, attorneys, and other key stakeholders.
- Maintained daily operations for the commercial property including executing lease agreements, general accounting, and property management tasks.
- Handled all promotional and marketing aspects of the business.
Account Manager
Internap
04.2008 - 05.2011
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Handled and reported all security matters.
- Conducted training for all personnel.
Education
Associate of Arts - Culinary Arts
Cape Cod Community College
West Barnstable, MA05.2025
Associate of Applied Science - Criminal Justice
Durham Technical Community College
Durham, NC04.2008
Skills
- Excel
- Outlook
- Word
- Adobe Suite
- Photoshop
- Action Oriented
- Customer Focused / Customer Oriented
- Results Oriented
- Time Management Skills
- Detail Oriented
- Good at Prioritizing & Communicating
- Food Safety
Certification
Operator Qualification Certified
Timeline
Gas Service Technician
Omark Consultants
08.2024 - Current
Line Cook
Blue Oar
02.2023 - Current
Contractor
Wayfair
01.2021 - 04.2022
Sole Proprietor
Self-employeed
09.2018 - Current
Business Director
Vergie's Rendezvous Inc.
02.2011 - 09.2018
Account Manager
Internap
04.2008 - 05.2011
Associate of Arts - Culinary Arts
Cape Cod Community College
Associate of Applied Science - Criminal Justice
Durham Technical Community College
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