Neeraj Kailey
Winnipeg
Summary
Highly motivated and detail-oriented professional driven by the desire to contribute to the productivity and profitability of an organization, while also pursuing career growth and better prospects. Strong analytical mindset and positive attitude consistently demonstrated as a person. Ability to quickly grasp new technical concepts and effectively apply them in a productive manner has been a key asset throughout academic journey.
Overview
7
7
years of professional experience
Work History
Cashier
XTR Gas Bar & Convenience Store
03.2024 - Current
- Responsible for displaying, cleaning and rotating merchandise in an efforts for maximum sales opportunities
- Operate the cash register and process customer payments
- Monitor the store for shoplifters ad report any suspicious activity
- Balance the cash register and report any discrepancies
Customer Service Representative
IntouchCX
01.2022 - 03.2024
- Generate sales leads that develop into new customers
- Troubleshoot problem and drive resolutions
- Collect prompt and accurate customer feedback
- Manage incoming calls and customer service inquires
Receiver
Shopper Drug Mart
01.2020 - 11.2021
- Verifying delivered items
- Maintain safe and clean environment by following rules and regulations
- Unloading trucks, ensuring items are stored correctly
- Processing returns
Team Member
Tim Horton
05.2019 - 12.2019
- Great the customers and guide them regarding products available on the menu
- Take guests orders and process the same
- Pack or serve the ordered meals as per clients preference
- Generate the bill and collect payments
Home Health Aide
Sharma Home-care
03.2018 - 03.2019
- Provided transportation and appointments management.
- Assisted disabled clients to support independence and well-being.
- Followed nutritional plans to prepare optimal meals.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Directed patients in simple prescribed exercises to assist with daily physical therapy routines.
- Administered medications in accordance with doctor's instructions.
Education
Diploma - Computer Systems Networking Technician
Canadore College
12.2020
Senior Secondary education - undefined
HVM convent senior Secondary school
01.2018
Skills
- Proficient in Basic Computer Operations
- Skilled in Managing Financial Documentation
- Effective Written Communication
- Effective Communication in Multiple Languages
- Skilled in Client Relations
- Financial Transaction Processing
- Proficient in Strategic Planning
- Staff Coordination
- Stamina and endurance
- Shipment coordination
Technical Summary
- Microsoft basics - Excel, Word, PowerPoint
- Wired and wireless networking
- Network troubleshooting
- Operating systems (client and server)
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Cashier
XTR Gas Bar & Convenience Store
03.2024 - Current
Customer Service Representative
IntouchCX
01.2022 - 03.2024
Receiver
Shopper Drug Mart
01.2020 - 11.2021
Team Member
Tim Horton
05.2019 - 12.2019
Home Health Aide
Sharma Home-care
03.2018 - 03.2019
Senior Secondary education - undefined
HVM convent senior Secondary school
Diploma - Computer Systems Networking Technician
Canadore College
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