Janeli Cruz Collazo
Brockton
Summary
Customer-focused Cafe Assistant known for maintaining high productivity levels and completing tasks efficiently. Skilled in order processing, beverage preparation, and inventory management. Excel in communication, teamwork, and time management to enhance customer satisfaction and streamline cafe operations.
Reliable Cafe Assistant with experience in customer service, food preparation, and cafe operations. Strengths include multitasking, communication skills, and attention to detail. Have consistently contributed to creating a welcoming environment for customers while maintaining high standards of cleanliness and efficiency in all tasks.
Overview
2
2
years of professional experience
2
2
years of post-secondary education
Work History
Cafe Assistant
Cardinal Cushing Centers
Hanover
10.2023 - Current
- Assisted in preparing and serving food and beverages to customers.
- Maintained cleanliness of dining area and kitchen equipment.
- Supported inventory management by organizing supplies and stock levels.
- Collaborated with team members to improve service efficiency.
- Followed safety and hygiene protocols in food handling processes.
- Trained new staff on cafe procedures and customer service standards.
- Managed cash register operations during busy shifts, processing transactions accurately.
- Followed health and safety regulations when handling food items or operating machinery.
- Greeted customers upon their arrival at the cafe and provided them with menu options.
- Rang up orders on cash register to process cash, credit card and personal check payments.
- Took inventory of supplies and equipment and placed new orders to maintain stock levels.
- Stocked inventory of food items such as pastries, sandwiches and salads.
- Assisted cook with prep work by cutting vegetables and preparing side dishes and salads.
- Set up dining areas for guests prior to their arrival including arranging tables, chairs and silverware.
- Managed inventory and rotated food products in storage to avoid spoilage and waste.
Education
Associate of Science - Liberal Arts
Massasoit Community College
Brockton, MA 09.2023 - 10.2025
Skills
- Customer service
- Inventory management
- Food safety protocols
- Cash handling
- Cash handling accuracy
- Food preparation proficiency
- Cafe inventory
- Cleanliness maintenance
- Barista expertise
- Food preparation
- Sanitation standards
- Food safety management
- Allergy awareness
- Cross-training staff
- Multitasking Abilities
- De-escalation techniques
Timeline
Cafe Assistant
Cardinal Cushing Centers
10.2023 - Current
Associate of Science - Liberal Arts
Massasoit Community College
09.2023 - 10.2025