Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Nelson Lor

Lowell

Summary

Dynamic and versatile skills utilized in the food and service industry are transferable to various positions in the workforce. A strong foundation in customer connection is essential to building relationships and understanding a client's needs. Strong multitasking and problem-solving abilities, complemented by excellent math skills for efficient workflow and management. Personability offers innovation and character to a team setting allowing collaboration to enhance projects and company goals.

Overview

3
3
years of professional experience

Work History

Barista

Starbucks
10.2022 - 04.2025
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Collaborated with management and other baristas to ensure peak times and interactions.
  • Followed beverage and food sequencing guaranteeing consistent products.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.

Server

Tavern in the Square
05.2024 - 09.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Education

No Degree - Electrical Engineering

UMass Lowell
Lowell, MA
05-2028

Skills

  • Problem-solving
  • Exceptional customer service
  • Quality control
  • Excellent math skills
  • Team collaboration

Languages

English
Native or Bilingual

Timeline

Server

Tavern in the Square
05.2024 - 09.2024

Barista

Starbucks
10.2022 - 04.2025

No Degree - Electrical Engineering

UMass Lowell

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Nelson Lor