Roger Williams University Men's Rugby Team
August 2021 - May 2025
Personable and outgoing employee at Shining Rock Golf Club, excelling in customer service and multitasking as a bartender, golf cart attendant, and worker at both our 18 hole and executive par three courses. Committed to upholding the highest standards for customer service. Known for being great in a collaborative environment and building lasting relationships. Highly reliable and a team player at all times. I effectively managed cash handling and optimized storage solutions, enhancing overall operational efficiency.
Provided with strong problem-solving abilities, willing to learn, and excellent communication skills.
Demonstrates strong communication and teamwork skills, with proven ability to enjoy new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
- Creating a friendly and positive environment for all customers.
- Demonstrating ability to engage with diverse cliental and building lasting relationships with others.
- Working directly with customers to provide assistance, resolving complaints and conflicts, answering questions and processing orders.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Kept bar presentable and well-stocked to meet customer needs.
- Optimized storage solutions, rearranged liquor shelves for better space utilization.
- Assisted bartenders with drink preparation tasks, resulting in faster service for customers.
- Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, and other bar supplies.
- Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
- Replaced empty kegs and sodas.
- Learned how to make wide variety of mixed drinks.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Assisted bartenders with drink preparation tasks, resulting in faster service for customers.
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
- Restocked ice, condiments, cups/glasses, straws, and towels.
- Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, fruits, and other bar supplies.
- Replaced empty kegs, sodas, drink syrups.
- Assisted with training new barbacks, sharing knowledge of bar operations and best practices, resulting in a more efficient team.
- Ensured timely availability of carts for customers by promptly preparing and staging them prior to tee times.
- Improved customer satisfaction by providing exceptional service and assistance to golfers.
- Provided valuable support during tournaments, ensuring smooth operations throughout events.
- Enhanced golfer satisfaction with clean and prepared golf carts for use, along with different setting for individual preference.
Roger Williams University Men's Rugby Team
August 2021 - May 2025