Nicholas DiLuzio
Holliston
Summary
As a recent college graduate, I am looking to break into the workforce. I have a tremendous wealth of experience in customer service positions. I am looking to advance my career after graduating from the University of Houston with a Communications degree.
Overview
9
9
years of professional experience
Work History
Security Representative
Fidelity Investments
Boston
01.2026 - Current
- Monitored security systems to ensure a safe environment for clients and employees.
- Documented incidents and prepared reports for management review and analysis.
- Collaborated with team members to enhance overall security measures and practices.
- Functioned as a physical deterrent against individuals aiming to cause harm.
Deli Clerk
Holliston Superette
Holliston
06.2024 - 12.2025
- Memorized daily specials and menu items to provide customers with accurate and detailed information
- Provided exceptional customer service by anticipating and exceeding guests' needs and preferences
- Efficiently multitasked by managing multiple tables and prioritizing tasks in a fast-paced environment
- Collaborated with kitchen staff to ensure prompt and accurate delivery of food orders
Server
Flower Child
Houston
04.2023 - 06.2024
- Memorized daily specials and menu items to provide customers with accurate and detailed information
- Provided exceptional customer service by anticipating and exceeding guests' needs and preferences
- Efficiently multitasked by managing multiple tables and prioritizing tasks in a fast-paced environment
- Collaborated with kitchen staff to ensure prompt and accurate delivery of food orders
Deli Clerk
Sprouts Farmers Market
Houston
02.2022 - 04.2023
- Operated deli slicer and other equipment with precision and attention to detail, ensuring accurate portioning and presentation of products
- Preparing deli items such as salads, sandwiches, and hot food items according to established recipes
- Collaborating with team members to meet daily production goals and contribute to a positive work environment.
Crew Member
Leaf and Grain
Houston
06.2021 - 01.2022
- Maintained a clean and organized work environment, including restocking inventory and wiping down surfaces in between rushes
- Demonstrated strong communication skills by effectively communicating with team members and guests to ensure smooth operations
- Assembled salads and sandwiches in a timely fashion to ensure guest satisfaction
Deli Clerk
Holliston Superette
Holliston
02.2020 - 04.2021
- Prepared and served a variety of deli foods, sandwiches, and salads to guests in a fast-paced environment
- Provided excellent customer service by assisting guests with their deli selections and ensuring their orders were accurate and timely
- Operated deli slicing equipment and portioned meats and cheeses according to customer requests and deli standards
- Kept a clean work environment throughout the day, regularly refreshing tools to maintain cleanliness standards
Camp Counselor
Town of Holliston
Holliston
07.2017 - 08.2020
- Planned and led engaging daily activities for campers ages 8-12, fostering teamwork and creativity
- Facilitated team-building exercises and games to promote positive social interactions among campers
- Led interactions between camp participants to further their personal growth
- Collaborated with fellow counselors and camp director to create a fun and inclusive camp environment for all participants
Student STAR Program
Dell EMC
Franklin
07.2018
- 4-Day workshop that allowed me to get an introduction into business processes
- Included a great deal of collaboration with peers as well as direct communication with superiors
Education
Bachelor of Arts - Communications
University of Houston
Houston, TX11-2024
Skills
- Public Speaking
- Customer Service
- Team collaboration
- Communication skills
- Conflict resolution
- Relationship building
Timeline
Security Representative
Fidelity Investments
01.2026 - Current
Deli Clerk
Holliston Superette
06.2024 - 12.2025
Server
Flower Child
04.2023 - 06.2024
Deli Clerk
Sprouts Farmers Market
02.2022 - 04.2023
Crew Member
Leaf and Grain
06.2021 - 01.2022
Deli Clerk
Holliston Superette
02.2020 - 04.2021
Student STAR Program
Dell EMC
07.2018
Camp Counselor
Town of Holliston
07.2017 - 08.2020
Bachelor of Arts - Communications
University of Houston