Nicholas Kulig
Relationship Banker
Marshfield
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
Work History
Relationship Banker
Bank of America
05.2025 - Current
- Deliver personalized financial solutions to clients while deepening relationships through product recommendations and financial guidance
- Open and maintain deposit accounts, credit cards, and small business products in alignment with client goals
- Educate clients on digital banking and self-service options, driving adoption and efficiency
- Collaborate with internal partners to connect clients with investment, lending, and other specialist teams
- Uphold compliance and risk management standards while ensuring client satisfaction and trust
Bank Service Representative
Bank of New Hampshire
08.2024 - 02.2025
- Provide expert guidance and support to customers regarding a wide range of banking products and services, including loans, CD’s, and investments.
- Assist in the processing of customer transactions, account inquiries and informings of new and existing products
- Conduct financial assessments to help clients make informed decisions about their personal or business banking needs.
- Resolve complex customer issues such as fraud or reissued debit cards, offering timely solutions and maintaining high levels of satisfaction.
Store Manager
Hampshire Property Group
11.2023 - 02.2024
- Devising and implementing innovative sales strategies to boost revenue streams
- Optimizing inventory management systems, and ensuring timely delivery of goods to meet customer demands efficiently
- Orchestrated strategies to enhance the store’s performance and elevate customer satisfaction
Catering Host
Casual Gourmet
10.2022 - 09.2023
- Responded to customer inquiries and resolved complaints as needed
- Presented and carried food and beverages on dinner trays of exceeding weight in line with formality
- Monitored dietary restrictions and allergies
- Prepared dishes during high-volume shifts with strong attention to detail and presentation
Deli Associate
Market Basket Inc
05.2020 - 09.2023
- Greeted customers at counter and filled their orders by specified amount
- Used problem solving to find solutions independently
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes
Covid Task Force
Plymouth State University
02.2022 - 03.2022
- Updated excel spreadsheets to represent the student/faculty body who have tested positive and who has been cleared to attend work on campus
- Notified students via phone from test samples who test positive or negative
- Coordinate with student housing inquiring of availability for those testing positive
Adhesive Applicator
Freudenberg-NOK
05.2018 - 06.2021
- Boxed, labeled, and transported items to their designated shipping location
- Assembled components with minimal supervision, with a force for meeting end of shift production goals
- Streamlined production process and protocols to maximize safety and productivity
Education
Masters In Business Administration -
Plymouth State University
Plymouth, NH 08.2021 - 05.2023
Bachelors in Science - Criminal Justice
Plymouth State University
Plymouth, NH 01.2018 - 05.2021
Skills
- Proficient in Excel, Powerpoint, & Tableau
- Strong written/verbal communicator
Relationship building and management
Policy development and implementation
Recordkeeping requirements
Financial advising
Active listening
Team collaboration
Effective communication
Critical thinking
Adaptability
Analytical thinking
Awards
Criminal Justice Alpha Phi Honor Society, Treasurer of Criminal Justice Organization (CJO), Presidents list recipient, Content Marketing Certified (Hubspot), Social Media Certified (Hubspot)
Timeline
Relationship Banker
Bank of America
05.2025 - Current
Bank Service Representative
Bank of New Hampshire
08.2024 - 02.2025
Store Manager
Hampshire Property Group
11.2023 - 02.2024
Catering Host
Casual Gourmet
10.2022 - 09.2023
Covid Task Force
Plymouth State University
02.2022 - 03.2022
Masters In Business Administration -
Plymouth State University
08.2021 - 05.2023
Deli Associate
Market Basket Inc
05.2020 - 09.2023
Adhesive Applicator
Freudenberg-NOK
05.2018 - 06.2021
Bachelors in Science - Criminal Justice
Plymouth State University
01.2018 - 05.2021
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