Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Nicholas Lebron

Lowell

Summary

Dynamic Shift Manager with a proven track record at Wendy's Fast Food, excelling in customer service and employee training. Skilled in cash handling and inventory control, I enhanced operational efficiency and resolved customer complaints effectively, fostering a positive dining experience. Committed to team development and workplace safety, driving success through critical thinking and problem-solving. Many Years of food safety handling and proper procedure ensuring the safety of staff and valued customers.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Shift Manager

Wendys Fast Food
10.2023 - Current
  • Supervised daily operations to ensure efficient service and customer satisfaction.
  • Trained team members on food safety standards and operational procedures.
  • Monitored inventory levels and placed orders to maintain stock availability.
  • Resolved customer complaints promptly, enhancing overall dining experience.
  • Conducted performance evaluations for team members, providing constructive feedback for improvement.

Assistant Manager

Heritage Farms Icecream
06.2022 - 10.2023
  • Assisted in daily operations, ensuring compliance with company policies and procedures.
  • Coordinated team schedules, optimizing resource allocation to enhance productivity.
  • Supported inventory management processes, tracking supplies and minimizing discrepancies.
  • Contributed to training new staff on operational procedures and best practices.
  • Resolved customer inquiries professionally, fostering positive relationships and satisfaction.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.

Education

High School Diploma -

Nashua High North
Nashua

Skills

  • Cash handling
  • Decision-making
  • Customer service focus
  • Employee training
  • Workplace safety
  • Accurate money handling
  • Training and mentoring
  • Energetic and enthusiastic
  • Inventory controls
  • Reporting and documenting
  • Shift checklists
  • Supply ordering
  • Staff supervision
  • Active listening
  • Critical thinking
  • Problem-solving

Accomplishments

I was the youngest person to be be hired for a shift manager position at 19 years old.

Certification

Food safety certified

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Shift Manager

Wendys Fast Food
10.2023 - Current

Assistant Manager

Heritage Farms Icecream
06.2022 - 10.2023

High School Diploma -

Nashua High North

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Nicholas Lebron