Nicholas Preston
Swansea,MA
Summary
Dynamic Sales Associate with proven expertise at Lowe's Home Improvement, excelling in customer service and relationship building. Recognized for enhancing store performance through teamwork and problem-solving skills. Adept at material handling and maintaining job site safety, consistently delivering exceptional results and fostering customer loyalty.
Overview
2
2
years of professional experience
Work History
Sales Associate
Lowes Home Improvment
07.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Worked with approximately 40 customers during my 4-8 hour shifts.
Laborer
Rubicon Builders
06.2023 - 06.2024
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Performed general housekeeping and cleaning tasks.
- Delivered consistent results under challenging weather conditions or other external factors affecting productivity.
- Supported construction projects by assisting with heavy equipment operations and manual labor tasks.
- Facilitated timely project completions by consistently meeting deadlines for assigned tasks.
- Completed approximately 20 different tasks during my 8 hour shifts
Education
No Degree - Business Administration
Bristol Community College
Fall River, MA06-2028
Skills
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
- Exceptional customer service
- Relationship building
- Flexible schedule
- Job site cleanup
- Heavy lifting
- Job site safety
- Physical strength
- Material handling
- Job site organization
- Safety procedures
- Team collaboration
Accomplishments
Produced honor roll grades helping to be included on the "Dean's List" my first two semesters in college, maintaining a 3.7 GPA while working a part-time job.
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Sales Associate
Lowes Home Improvment
07.2024 - Current
Laborer
Rubicon Builders
06.2023 - 06.2024
No Degree - Business Administration
Bristol Community College
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